Manager Employee Communication

Job Description

Grade: P7

Referral Level: Level 1

Division: IGM-HR

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

Under IGM Financial’s unique business model based on leading brands and multi-channel distribution strategy is Mackenzie Investments, founded in 1967. Mackenzie Investments is a holistic asset-management partner for thousands of Canadian financial advisors and the investors they support.

At Mackenzie Investments You Can Build Your Career with Confidence.

We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. As part of our team, you will do some of your best work, develop some of your most valuable skills and give back in ways that make a difference in the lives of Canadians. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness were put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Job Summary:

The Employee Communications team at IGM Financial is responsible for planning and delivering engaging and strategic employee communications across the IGM Financial group of companies (Mackenzie Investments and IG Wealth Management) to help drive fulfilling employee experiences and business performance. Success is achieved by delivering innovative communications that strengthen our brand and culture, while also optimizing internal digital channels through data-driven insights and strategic support for business partners. This role requires effective collaboration across teams and business leaders with a shared focus on integrating best practices and efficient ways of working.

Reporting to the Director, Employee Communications — and part of the IGM Financial Human Resources team — the Manager, Employee Communications plays a pivotal role in enhancing the employee experience by leading strategic, innovative and metrics-based communications across corporate channels. A key component of the role is building strong relationships across Mackenzie Investments and IGM Financial to foster a high-performing culture with a focus on executive and leadership communications and connecting employees with the strategy and culture.

You’re an exceptional writer, proactive self-starter and effective collaborator who is passionate in finding modern, innovative and creative ways to tell our compelling strategy and culture story and connect with your audience. You’re experienced in providing strong editorial planning, ideation and execution, ensuring our leaders act as connectors.

The Manager role is in an individual contributor, based in Winnipeg or Toronto in a hybrid workplace environment – with a minimum of 3 days in the office.

Key Accountabilities:

1. Mackenzie CEO Programs:
   • Partner with the Communications Director / AVP and corporate partners (Events, Marketing, Business Strategy) to help lead, plan and deliver CEO Programs to bring the integrated strategy and culture story to life, including Employee Forums, Strategic Leadership Forums, and CEO messages.
   • Support/lead the planning and execution (in partnership with Director & Marketing production team) for CEO videos, including developing briefs, drafting content, speaking notes and outlines, and project management.
   • Support/lead development of project workbacks and key deliverables for CEO Program, such as agendas, decks, speaking notes, speaker support, surveys and promotional communications.
   • Develop CEO messaging as needed for key cultural initiatives, including diversity equity and inclusion (DEI), community, sustainability, and employee social events.
2. MI / IGM Communications Planning and Execution:
   • Support select IGM communications, with a focus on IGM CEO Programs (Strategic Leadership Forums, videos, employee celebration events, and CEO messages).
   • Help plan and execute IGM CEO programs, including developing project workbacks, tactical plans and key content such as agendas, decks, speaking notes, speaker support, surveys and promotional communications.
   • Analyze, measure and provide data-driven insights on communication effectiveness with recommendations to Business Partners to enable continuous improvements.
3. Writing and Editing:
   • Write, edit employee/leader communications including news articles, intranet content, executive presentations, and video scripts to ensure all communications are on brand, on message and clear, engaging and actionable – with a high level of quality control.
   • Collaborate with Employee Communications team/business partners to drive operational excellence to enable self-serve, quality, and optimized efficiencies, including documentation (one best way), cross-training, critical paths, and the use of RACI (Responsible, Accountable, Consulted and Informed) matrices.
   • Partner with the Digital team to submit/publish editorial content on our internal digital channels (including intranets, target emails, weekly bulletins and digital signage), update editorial calendar and contribute to ongoing modernization and optimization of digital corporate channels.

Education, Experience and Behavioural Competencies:

• 5-8+ years of experience in employee or corporate communications at a large organization or agency.
• Bachelor’s degree or College diploma in Communications, English and/or Public Relations required; additional designation is an asset.
• Superior writing and editing skills with meticulous attention to style, tone and detail.
• Experience developing and executing communication plans and workbacks, including ability to analyze, measure and report on communication effectiveness.
• Strong organizational, process and project management skills with experience in managing multiple projects and tight deadlines with autonomy, while maintaining timely, high-quality work across the team – comfortable wearing a big-picture hat and rolling up sleeves to make things happen.
• Proactive, accountable and innovative – responds well to changing priorities and circumstances, and demonstrates resilience and a solutions-focused mindset when faced with disruptions or obstacles.
• Open to continuous learning and improvement, with an eagerness to adopt and implement new communication best practices.
• Experience with AI to optimize communications approach is an asset.
• Must be a team player with ability to work both independently and collaboratively, exercising sound judgment.

Work hours may vary; some evening and weekend work may be required; incumbent should be comfortable self-managing their time and maintaining a healthy work-life balance.

If selected for an interview, the candidate will be asked to provide one communications plan, including critical path, plus three writing samples. A writing test may also be required.

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

Please apply by May 7, 2025.

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