Manager, Emerging Account Management

MaintainX; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

MaintainX is seeking an experienced sales leader to guide our Emerging Market Account Managers. You will coach, mentor, and set performance standards to boost team results in US/English Canada markets. Your role includes hiring, onboarding, and developing talent while driving strategic outbound activities and accurate forecasting.

You will report weekly on progress, enable data-driven decisions, and help scale an ambitious SaaS organization within a fast-growth environment.

Qualifications

• 3+ years leading Account Management teams.
• Experience recruiting, hiring, and developing talent.
• Passion for coaching, motivating and mentoring others.
• Track record of success in SaaS or B2B sales leadership.
• You care about reps' success and celebrate wins and progress.
• Analytical thinker who turns metrics into decisions.

Responsibilities

• Manage day-to-day operations of the team and optimize processes.
• Own people management: hiring, onboarding, development and performance coaching.
• Ensure forecasting accuracy and future pipeline reporting.
• Expand outbound sales programs to hit revenue targets.
• Provide weekly reporting on wins, challenges and strategic initiatives.

Skills

Team leadership

Coaching

Forecasting

SaaS sales

B2B sales

Data-driven

Tools

CRM system

Job description

MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders.

In August 2026 MaintainX became part of Autodesk, joining Autodesk Operations Solutions, the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours.

We're looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.

What You'll Do

• Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.


• Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.


• Ensure forecasting is accurate and implement measures to accurately report on future pipeline.


• Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.


• Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

About You

• 3+ years of experience leading Account Management teams.


• You have experience recruiting, hiring, and developing talented and driven individuals.


• You have a passion for coaching, motivating, and mentoring others.


• You have a track record of success in sales leadership within a SaaS or B2B organization.


• You care deeply about the success of your reps and you're great at celebrating wins and progress.


• You're an analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way.


• You can identify and make recommendations for improvement in the areas of process, efficiency and productivity.


• You have experience in a fast-growth environment.


• Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

This role is responsible for managing and supporting a customer portfolio based primarily in English-speaking markets (US/English Canada), requiring daily verbal and written communication in English with those customers.

Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build.

Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk's benefits are described at benefits.autodesk.com. For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it.

Belonging. We take pride in a culture where everyone can thrive. More at autodesk.com/company/global-belonging. More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk.