Manager, Donor Stewardship

Women's College Hospital; Toronto; On-site; CAD 82,000 - 88,000; Full time

Job summary

A prominent healthcare institution in Toronto is seeking a Manager, Donor Stewardship to oversee donor engagement strategies. This role involves collaborating with teams to personalize donor interactions and manage stewardship communications. The ideal candidate has a university degree and 5-7 years of experience in donor relations. This position offers a competitive salary of $82,500-$87,500 with additional benefits and a collaborative work environment.

Benefits

Healthcare Ontario Pension Plan

Merit pay and benefits

Qualifications

• 5-7 years experience in donor relations, operations, or communications.
• Experience working independently in a fast-paced environment.
• Fundraising experience in healthcare or academic settings is an asset.

Responsibilities

• Oversee the Foundation’s donor journey strategy.
• Lead project management for stewardship plans.
• Build engagement strategies for affinity groups.
• Develop stewardship communications and impact reports.
• Collaborate on developing naming opportunities.

Skills

Strong communication skills for donor engagement

Excellent project management and attention to detail

Proficiency in Microsoft Office

Proficiency in Blackbaud CRM

Proficiency in Adobe Creative Cloud

Ability to work cross-functionally

Education

University degree

Tools

Microsoft Office

Blackbaud CRM

Adobe Creative Cloud

Job description

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Women’s College Hospital

For more than 140 years, Women’s College Hospital has been developing revolutionary advances in healthcare. We advocate for healthcare equity because a healthy society requires a level playing field with access to timely, high-quality, efficient, and compassionate care. Today, Women’s is a world leader in revolutionizing healthcare for women and advancing health system solutions for all.

Women’s College Hospital Foundation

Through community generosity, the Foundation supports the Hospital’s research and healthcare excellence. We are at the forefront of fundamental healthcare changes, with the Foundation playing a critical role through fundraising. Donors are vital to our success in progressive healthcare.

The Opportunity

Reporting to the Director, Communications & Stewardship, the Manager, Donor Stewardship, will design and implement multi-year, multi-tier strategies to engage donors and foster positive interactions that impact fundraising. The manager will work collaboratively across Foundation teams to develop effective and personalized donor stewardship strategies.

Core Responsibilities

• Oversee the Foundation’s donor journey strategy across segments, including Annual, Monthly, Event, and Major Gifts.
• Lead project management, planning, implementation, and tracking of stewardship plans aligned with donor segments.
• Build and oversee yearly engagement strategies for affinity groups such as 100Women and Spirit of Life Society.
• Lead stewardship communications, including personalized donor messages and impact reports.
• Design and maintain donor recognition areas across the hospital.
• Manage donor lists for impact reports and ongoing communications; lead data management with the Donor Services team.
• Develop strong collaborative relationships with hospital staff for impact reports.
• Maintain accurate records of stewardship plans and ensure timely execution.
• Collaborate on developing naming opportunities and execute related installations.
• Work with the Event team to plan and execute stewardship events.
• Provide timely KPI reports to Foundation leadership.
• Supervise and mentor the Donor Experience Officer.

Qualifications & Skills

University degree with 5-7 years experience in donor relations, operations, or communications in the non-profit sector.

Strong communication skills for donor engagement.

Excellent project management and attention to detail.

Proficiency in Microsoft Office, Blackbaud CRM, Adobe Creative Cloud.

Experience working cross-functionally and independently in a fast-paced environment.

Fundraising experience in healthcare or academic settings is an asset.

Salary Range : $82,500-$87,500 . Includes merit pay and benefits such as Healthcare Ontario Pension Plan.

Application deadline : August 29, 2025 . Early applications encouraged. We thank all applicants; only those selected will be contacted.

We promote fairness and equity in employment and welcome applications from diverse backgrounds. Accommodation is available during the hiring process upon request.

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