Manager, Distribution Centre

Dollarama; Calgary; On-site; CAD 90,000 - 130,000; Full time

Job summary

Dollarama seeks an Assembly Manager to oversee pallet assembly operations at the Calgary Logistics Centre, across two shifts and a team of ~250 staff. You will drive productivity, safety, and quality while managing budgets and coordinating with multiple business units to meet organizational objectives.

The role requires a university degree in a related field, 5–7 years of management experience in a supply chain environment, and strong experience with WMS, SAP, RF equipment, Excel, and Power BI

Qualifications

• University degree in a related field is required.
• 5–7 years of management experience in a supply chain context.
• WMS experience is essential; hands-on with RF equipment and SAP.
• Proficient in Excel; able to leverage Power BI for decisions.
• Experience budgeting and driving productivity performance.
• Fluent English and strong leadership capabilities.

Responsibilities

• Lead Assembly Department operations across two shifts.
• Plan and direct daily assembly, ensuring safe, efficient workflows.
• Oversee budget, costs, productivity, and performance against targets.
• Manage a leadership team and ~250 employees across two shifts.
• Drive KPIs, analyze variances, and implement improvements.
• Promote health and safety and ensure regulatory compliance.
• Collaborate with business units to align priorities.

Skills

WMS

SAP

RF equipment

Excel

Power BI

Budget management

Team leadership

Data-driven decisions

English fluency

Education

University degree in Logistics Management or related field

Tools

SAP

Power BI

RF equipment

Job description

Job Summary

The Assembly Manager is responsible for the operations of this department across two shifts, plays a key role within the Calgary Logistics Centre, and reports to the Senior Distribution Centre Manager. This position directly contributes to achieving organizational objectives by overseeing pallet assembly operations on production lines serving more than 500 Canadian stores. The incumbent ensures operational efficiency through the effective management of a workforce of approximately 250 employees and support functions across two shifts, as well as through the optimization of processes and systems. In addition, the Assembly Manager is responsible for achieving and maintaining productivity targets while ensuring compliance with quality, health, and safety standards.

Key Accountabilities

• Lead all Assembly Department operations, including the building of more than 2,000 pallets per day, while ensuring compliance with performance, quality, health, and safety standards.
• Manage an operating budget representing more than 450,000 labor hours annually by optimizing resource allocation, maintaining strict cost controls, and achieving ambitious productivity targets.
• Plan, organize, and direct daily assembly operations, ensuring smooth workflow across assembly lines and adherence to established work methods by assemblers.
• Oversee the financial management and overall operational performance of the department, including close monitoring of costs, productivity optimization, and achievement of budget objectives.
• Manage a leadership structure consisting of 1 Assistant Manager, 4 Supervisors, 14 Team Leads, and approximately 250 employees across two shifts, fostering employee engagement, skill development, and overall team performance.
• Drive performance through key performance indicators (KPIs), analyze variances, and continuously adjust strategies in a dynamic, multicultural, and rapidly growing environment.
• Develop and implement optimized operational processes and workforce plans to ensure maximum efficiency and support high-volume operations.
• Actively promote a culture of health and safety by ensuring compliance with regulations and minimizing risks in a high-intensity operational environment.
• Oversee assembly equipment, ensuring optimal performance, proper maintenance, and uninterrupted operations.
• Collaborate closely with various business units to ensure operational efficiency and alignment with organizational priorities.
• Contribute to continuous improvement initiatives and strategic projects aimed at optimizing processes, systems, and operational capacity.
• Foster an engaging work environment focused on coaching, talent development, and employee accountability.

Job Requirements

• University degree, preferably in Logistics Management, Inventory Management, Operations Management, Industrial Engineering, or a related field.
• Minimum of five (5) to seven (7) years of management experience, with a strong understanding and practical knowledge of all supply chain concepts within a network environment.
• Experience with Warehouse Management Systems (WMS) is essential, including hands-on experience with radio-frequency (RF) equipment and SAP software.
• Strong proficiency in Microsoft Office applications, particularly Excel.
• Ability to leverage and interpret Power BI dashboards to support strategic, data-driven decision-making.
• Demonstrated experience managing budgets and productivity performance.
• Excellent analytical and problem-solving skills, with the ability to identify root causes and implement high-value solutions.
• The ideal candidate is highly energetic, motivated, results-oriented, creative, innovative, and adaptable.
• Proven track record of successfully leading and developing high-performing teams.
• The successful candidate will demonstrate a strong results orientation, the ability to perform root cause and interpretive analyses, lead effective teams, develop direct reports, exercise sound business judgment, influence stakeholders, and demonstrate strategic agility.
• Fluency in English is required.