Manager - Digital Product and Deployment, North America

ENGINEERINGUK; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Manager for Digital Product and Deployment in North America. This pivotal role involves driving the prioritization and deployment of technology across various business units, ensuring that products meet user needs and deliver value. You will collaborate with diverse teams, manage vendor relationships, and advocate for user-centric solutions. Join a purpose-driven organization that values diversity and inclusion, and be part of a team that makes a tangible impact on consumers' lives. If you are a strategic thinker with a passion for technology and a commitment to excellence, this opportunity is for you.

Benefits

Flexible Working Arrangements

Enhanced Leave Policies

Health and Wellness Programs

Mentoring and Coaching

Learning and Development Opportunities

Qualifications

• Experience in management consulting or product management.
• Strong stakeholder management and communication skills.

Responsibilities

• Drive prioritization and deployment of critical products in North America.
• Collaborate with stakeholders to define scope and timelines.

Skills

Stakeholder Management

Digital Product Management

Communication Skills

Project Management

Analytical Skills

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Agile Methodology

Data Analytics Tools

Job description

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Manager - Digital Product and Deployment, North America

View more categories View less categories Sector Technology Role Manager Contract Type Permanent Hours Full Time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

JOB PURPOSE

This role drives prioritization, deployment, and use of critical products/services within the North America region.

Technologies will span the entire North America business - marketing, supply chain, financial operations, and more. It will cover all Business Units - Foods, Personal Care, Beauty & Wellness, and Home Care.

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

You will ensure multiple teams and stakeholders come together to understand, prioritize, build, deploy, and see benefits from critical technology. More than just landing technology, you ensure that critical requirements are accounted for early in the scoping process.

• Understand the technology (digital product) needs in North America through speaking with technology partners closest to senior stakeholders, or to senior stakeholders directly
• Help prioritize North America technology asks while considering global priorities/efforts in order to reduce technology complexity (avoiding different technologies around the world to achieve the same goal). Represent local needs in global prioritization efforts and carry forward any important local work that needs special management
• Collaborate with stakeholders to define scope, goals, plans and timelines
• Champion requirements for local needs in global products, then help make these products a reality through working with global product teams or third parties to build
• When needed, own relationships and manage vendors directly, leading local product management end-to-end for small or medium scale product launches
• Supports local stakeholder engagement and feedback prioritization across domains, advocating for user centricity and continuous improvement
• Manages requirements and validation including: local data, systems integration, cross-product integration
• Ensure the products are built in a way that users will get great value out of them and local teams will be excited to use them

WHAT YOU WILL NEED TO SUCCEED

• Customer centric and empathetic - you understand the needs of (internal) users and ensure products are built and used that are loved
• Proactive and independent - you can identify what needs to be done and lead cross-functionally to make it happen
• Strategic - thinking 3 steps ahead. Able to think critically, logically, and with good judgement
• A curious person who likes to learn new technology. A fast learner
• A great communicator - able to work with people who are senior and in different functions than your own
• Someone who drives projects forward - you keep people organized and on track
• A business-minded technologist or a technology-minded business person
• Interested in the FMCG space
• A team player

Preferred qualifications and skills

• Experience in management consulting, product management, or technology deployment
• Digital expertise - experience with digital (Data, AI, tech) projects / products / programs. Experience with analytics/insight products
• Experience working with senior stakeholders
• Strong stakeholder management skills
• Execution excellence. Program / plan management to ensure delivery of outcomes
• Ability to troubleshoot and resolve technical issues
• Excellent communication, collaboration and interpersonal skills. High EQ
• Experience with system architecture and data foundations
• Track record of developing exceptional talent and teams within this domain

Nice to have

• Experience in FMCG, CPG, retail, or supply chain
• Knowledge of agile

Leadership

• You are energized by delivering fantastic results. You are an example to others - both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors

o PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.

o PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

o CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.

o PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.

o AGILITY: Explores the world around them, continually learning and developing their skills.

What We Can Offer You

• Unilever at a Glance | Working at Unilever | Powering our Purpose | Planet & Society | Unilever's Brands | Unilever on LinkedIn | Strategy | Unilever | Diversity, Equity & Inclusion | Careers at Unilever | Benefits, Learning, & Wellbeing | Latest News About Unilever #WC123

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [e-mail]. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au [e-mail]. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.

Company

Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts. The personal contribution you make means you feel good about what you do and proud that you have a career with a higher purpose. Be empowered to make a positive impact, by bringing your purpose into action.

Be a force for good. Unleash your curiosity and pioneering spirit to make our business win and grow. Use your confidence to challenge the status quo for the better, while you learn, grow and make a positive impact .

"Diversity & Inclusion is one of the things that we want Unilever to be famous for.

This means making sure our business is fair, attracting and retaining

the very best talent and helping them unlock their full potential."

Dove, Lipton, Ben & Jerry’s, Magnum, Lynx, Knorr, Surf. Our world-famous brands are totally different – and as people, so are we. Be surrounded by individually different but like-minded people who share your values, commitment and desire to start or pursue a career across different cultures and levels of seniority where you do good things every day. Bring your real self to work, here we combine our differences to achieve greater things.

Develop into your best self. Get inspired by leaders and peers and create life-shaping experiences for yourself. Unilever offers an inspirational working environment where you will be mentored and nurtured by bright minds and purpose-led leaders. Use your skills and knowledge, and the tools we provide you to experience all that Unilever can offer across brands and around the world. You have the ability to craft a flexible – and global – career.

Our policies & flexible working

At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.

These policies and practices include:

• Agile working, which gives employees the possibility to work remotely and flex their own hours, whilst ensuring business needs are met.
• Flexible working arrangements including, but not limited to, part-time and job share opportunities.
• Enhanced leave policies - all employees taking maternity or shared parental leave have up to 16 weeks’ paid leave and some eligible employees can have up to 39 weeks’ paid leave. In addition, our Maternity & Paternity Services portal provides online resources to support employees at all stages of parenthood, as well as tailored guidance for line managers.
• Practical support including, nursery benefits and back-up care for parents and carers.
• A constant focus on wellbeing for employees, including regular health checks, mental health support and our Employee Assistance Programme.

We have a strong culture of mentoring, training and learning across the organisation, with a range of resources and initiatives available:

• Mentoring and coaching
• Leadership and general business skills training, including unconscious bias
• Learning for all, via access to internal and external resources
• Workshops which support personal and team development.

Our ambition: unlocking talent through disability inclusion

The World Health Organization estimates that there are one billion people in the world currently living with a disability. That’s about 15% of the global population, or 1 in 7 of us. And the statistics suggest that people living with disabilities are among the most marginalised populations in the world in terms of employment and educational opportunity.

Removing the barriers facing people living with disability is a priority for our business. It isn’t just the right thing to do – we believe that creating equality of opportunity will unlock a huge pool of talent. It also gets to the heart of the ambition to ‘leave no one behind’ – and could contribute to the five Sustainable Development Goals which explicitly reference disability and to the wider sustainable development agenda.

In 2018, we set ourselves global commitments to achieve by 2025:

• to be the number one employer of choice for people with disabilities, and
• to increase the number of employees with disabilities to 5% of our total workforce.

These are ambitious targets. They involve transforming the way we recruit and train our people. And they mean adapting both the way we work and our workplaces, so that we can support people with disabilities to reach their full potential.

"We cannot be an inclusive organisation unless we ensure that we have created the conditions

and the culture for people with a disability to thrive."

We are keen to find out about your talent, and offer the support you need.

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