Manager Deli

Sobeys; Oakville; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian grocery retailer is seeking a Deli Manager in Oakville to oversee department operations, ensuring exceptional customer service and adherence to food safety protocols. The ideal candidate will manage staff, budgets, and inventory while fostering a positive work environment. This role includes a comprehensive benefits package and a commitment to employee engagement.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

10% in-store discount

Qualifications

• Proficient communication skills, both oral and written.
• Full knowledge of department operations.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Lead and manage staff for exceptional customer service.
• Manage budgets, inventory control, and product merchandising.
• Drive department's financial targets and sales maximization.

Skills

Above average communication skills

Knowledge of department operations

Proficient in Microsoft Office Suite

Ability to work independently

Job description

Overview

Country: Canada
Province: Ontario
City: Oakville
Location: Maplegrove

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. Sobeys is a proudly Canadian company with stores across all 10 provinces under banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores.

Position

The Deli Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies, Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement.

Responsibilities

• People Leadership
• Create a coaching and development culture for all employees, which embraces a passion for food
• Demonstrate outstanding leadership, while serving as a role model
• Manage direct reports including: selection, orientation, training and development, performance management, succession planning and compensation
• Communicate operational requirements/changes to department employees
• Manage store operations as required
• Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide superior customer service to meet customer needs
• Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
• Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
• Execute Winning Conditions as required
• Policy/ Regulatory Adherence
• Lead the implementation of all corporate policies, initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
• Financial
• Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
• Manage the department budget
• Personal/ Professional Development
• Thorough understanding of all relevant company programs; attend training as required
• Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions and product policies
• Employee Engagement
• Act as the employer of choice by actively supporting an environment of employee engagement
• Initiate, support, participate and lead community and charitable events and activities
• Other Duties
• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Maintain a clean and safe working environment as per Company requirements
• Other duties as required

What you have to offer

• Above average communication skills (oral and written)
• Full knowledge of department operations and skills
• Proficient in use of Microsoft Office Suite
• Full knowledge of total store operations and skills
• Ability to work independently in a fast paced environment
• Hybrid work model requirement: presence at one of our office locations at least three days per week

Benefits and Rewards

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially and emotionally. Our Total Rewards programs for full-time teammates include:

• Competitive Benefits Package, including health and dental coverage, life, short- and long-term disability insurance
• Access to Virtual Health Care Platform and Employee and Family Assistance Program
• A Retirement and Savings Plan to build and add value to savings
• A 10% in-store discount at our participating banners and access to other discount programs
• Learning and Development Resources to fuel professional growth
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We will consider factors such as location, experience, skills, internal equity and market conditions to ensure fair and competitive compensation. We look forward to discussing compensation details with candidates who move forward in the process.