Manager, Customer Growth

IFG International Financial Group Ltd; South Frontenac; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading bank in Canada is seeking a Manager for Customer Growth. This hybrid role focuses on driving customer acquisition and retention through collaborative project efforts. Candidates should have at least 5 years of experience and a relevant degree, with strong data management and communication skills. This position has a possibility of conversion to full-time.

Qualifications

• 5+ years of relevant experience required.
• Experience in marketing or customer strategy preferred.
• Retail Banking experience is an asset.

Responsibilities

• Support customer acquisition growth through project management.
• Conduct analysis and develop campaign recommendations.
• Collaborate with cross-functional teams on initiatives.

Skills

Data Management

Coordination

Communication

Education

Post-secondary degree in related field

Degree in Business, Marketing/Communications

Tools

Excel

PowerPoint

Job description

Our client, a Top 5 Bankin Canada is looking to hire a Manager, Customer Growthto their team for a 2 yearcontract. This role is currently hybrid, 2 days a week in office in Toronto, and has a strong likelihood of conversion to full time.

Responsibilities Include:

• Serve as a key member of the consumer banking team responsible for supporting ongoing work and specific projects that will drive customer acquisition growth.
• Support key projects to drive customer acquisition, growth, and retention by conducting analysis, developing recommendations, and creating presentations.
• Support the development, launch, and tracking of acquisition campaigns.
• Implement key initiatives by working effectively with partners within Everyday banking team, Marketing, Analytics, Legal & Compliance, Technology & Operations and Channels Teams.
• Perform analysis of data sets and presenting their findings and solutions.
• Coordinating across the team and with business partners to develop recommendations and materials for meetings with senior leaders.

Qualifications:

• 5+ years of relevant experience and post-secondary degree in related field of study
• Experience in marketing, customer segment strategy, or supporting high value customers
• Ability to coordinate work efforts across stakeholders and manage to defined deadlines
• Strong data management software skills (e.g., Excel pivot tables)
• Strong PowerPoint skills
• Degree in Business, Marketing/Communications
• Experience in Retail Banking would be an asset

If you are qualified and interested in discussing this role in more detail, please submit your resume to [e-mail].