Manager, Customer Development

C.H. Guenther & Son, Inc.; Dollard-des-Ormeaux; On-site; CAD 134,000 - 248,000; Full time

Benefits offered by this job

Extended health

Dental

Pension plan

Employee assistance program

Wellness programs

Life insurance

AD&D insurance

Disability insurance

Paramedical services

Employee referral program

Paid time off

More!

Job summary

C.H. Guenther & Son, Inc. in Canada is seeking a seasoned sales leader to drive budgeted top and bottom-line objectives across key accounts such as Costco Canada and Metro.

Reporting to the Sr. Director of Sales, you will craft strategies, manage brokers, and coordinate with R&D, Marketing, and Finance to grow CHG’s food portfolio. The role requires 5–10 years in CPG food sales, bilingual in French and English, and strong P&L insight.

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 5–10 years progressive experience selling/managing national and regional Grocery/Club/Mass customers within the food industry.
• Ability to travel throughout the country in support of ongoing customer business development or internal CHG meetings.
• Experience in Food Manufacturing, and a basic understanding of plant operations, a benefit.
• Excellent written and verbal communication and presentation skills.
• Proven track-record for increasing company revenues and profits via large account management.
• Trade promotion and broker management experience.

Responsibilities

• Working in close partnership with the Sr. Director of Sales to develop branded and private label business in the designated Sales territory.
• Collaborates with customer team on challenges, opportunities, innovation, and pricing to ensure compliance with key customer strategic plans.
• Leads with customers to cultivate and define future Innovation opportunities within existing and new categories/segments.
• Manages and develops brokers, including brand education, objective setting, trade promotion planning, tracking, measuring and evaluating.
• Effectively manages all sales spending (Trade, T&E, SG&A, etc.) and adheres to guidelines.
• Builds expertise in CHG’s food offerings across all dayparts and communicates market trends to stakeholders.
• Partners with R&D/Marketing/Innovation for customized product development and growth initiatives.
• Analyzes business and develops sales strategies to differentiate CHG as a partner of choice.

Skills

Bi-Lingual French & English

Education

Bachelor’s degree in business, marketing, or related field

Tools

Microsoft Office

Job description

Reporting to the Sr. Director of Sales, this accomplished and highly strategic sales professional will be tasked with leading the delivery of budgeted top and bottom-line sales objectives across defined customers within the assigned channels across the CHG portfolio of products. This highly strategic and analytical individual establishes strategies and tactics to effectively lead in the delivery of short, mid and long-term strategic growth plans. Individual must possess very strong account management and collaboration skills and a strong familiarity and understanding of the CPG Food industry as well as the assigned channels is desired.

Duties and Responsibilities:

• Working in close partnership with the Sr. Director of Sales, and other internal stakeholders, works to develop branded and private label business in the designated Sales territory. Key customers include Costco Canada and Metro, among others.
• Collaborates with customer team on challenges, opportunities, innovation, and pricing to ensure compliance with key customer strategic plans.
• Plays a leading role in working closely with customers to cultivate and define future Innovation opportunities within both existing and new categories / segments.
• Engages in managing and developing brokers which includes brand education, objective setting, trade promotion planning, tracking, measuring and evaluating.
• Effectively manages all sales spending (e.g., Trade, T&E, SG&A, etc.).
• Adhere to trade spending guidelines while maximizing promotional effectiveness.
• Builds expertise in selling CHG’s extensive line of food offerings across all dayparts.
• Communicates to the organization on a timely basis regarding any changes in business and market trends which impact our business and provides action plans/ alternatives to address these changes as required.
• Gains deep understanding around CHG’s product lines and works to maximize margin/ profit.
• Partners with CHG’s R&D/Marketing/Innovation team for customized product development and winning innovation to enable business development and accelerate growth.
• Analyzes business and develops sales strategies and plans which differentiate CHG as a partner of choice and enable CHG to profitably grow.
• Communicates clearly and directly with multiple inter-company departments, including Marketing, R&D, Quality Assurance, Supply Chain, Customer Service, Operations, Purchasing and Finance.
• Performs all other duties as assigned.

Minimum Job Requirements:

• Fully Bi-Lingual: Fluent in French & English
• Education/Certifications and Experience: Bachelor’s degree in business, marketing, or another related field.
• Minimum of 5-10 years progressive experience selling/managing National and Regional Grocery/Club/Mass customers within the food industry.
• Experience in Food Manufacturing, and a basic understanding of plant operations, a benefit.
• Ability to travel throughout the country in support of ongoing customer business development or internal CHG meetings.
• Proficient use of computer, Microsoft Office (Word, Excel, PowerPoint, Teams), and other related applications or software.
• Proven track-record for increasing company revenues and profits via large account management.
• Trade promotion and broker management experience.
• Ability to execute highly effective strategies and plans which deliver budgeted business growth.
• Experience and understanding of both branded and private label product environments.
• Excellent written and verbal communication and presentation skills.
• Very strong financial acumen, adept at interpreting and understanding various P&L metrics.
• A team player who possesses the ability to develop interdepartmental and customer relationships.
• Ability to work effectively with diverse groups of associates and customers ranging from entry level to executive level positions.
• Ability to work with multiple departments, including but not limited to, Finance, Operations, Purchasing, R&D, Supply Chain, Legal, Quality Assurance, and Information Services, both internally and externally.
• Ability to prioritize projects and clearly communicate direction internally and externally.
• Ability to update and influence internal stakeholders, including company executives.
• Will demonstrate, promote, and exemplify the C.H. Guenther’s Core Values and Inclusion & Diversity principles.

Benefits:

• Extended health
• Dental
• Pension plan
• Employee assistance program
• Wellness programs
• Life insurance
• Accidental death & dismemberment insurance
• Disability insurance
• Paramedical services
• Employee referral program
• Paid time off
• More!

We are proud to offer competitive compensation and benefit programs that include extended health, dental, pension plan, employee assistance program, wellness programs, life insurance, accidental death & dismemberment insurance, disability insurance, paramedical services, employee referral program, paid time off, and more! For additional information about our company, go to www.chg.com.

Nous sommes fiers d'offrir une rémunération concurrentielle et des programmes d'avantages sociaux qui comprennent l'assurance-maladie complémentaire, l'assurance dentaire, le régime de retraite, le programme d'aide aux employés, les programmes de bien-être, l'assurance-vie, l'assurance en cas de décès ou de mutilation par accident, l'assurance-invalidité, les services paramédicaux, le programme de recommandation des employés, les congés payés, et plus encore ! Pour plus d'informations sur notre entreprise, rendez-vous sur www.chg.com.

At C.H. Guenther, we value transparency in compensation. By providing the salary range for this role, we aim to promote fairness and help candidates make informed choices about their career. The salary range for this role is: $95,938.00 - $178,010.00 This is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including job-related knowledge, skills, and experience, along with geographic location. C.H. Guenther & Son also offers a variety of benefits, including health and disability insurance, Retirement Savings options, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays.

C.H. Guenther is a growing, privately owned corporation that has delivered high quality products, traditional flavors and our just “baked from scratch” taste since 1851. We are a leading supplier of baked and frozen food products; appetizers, snacks and soups; gravies, sauces and seasonings; biscuits and more for foodservice and consumer markets in North America and Europe. Our well-loved retail brands such as Pioneer, White Wings, Sun-Bird and Cuisine Adventures have been included at family meals for generations. With a relentless pursuit of excellence, we develop innovative food solutions and create sustainable value for our people, our customers, and our communities. We accomplish this by deploying best in class capabilities and being an employer of choice. We strive for high-performance, with a positive attitude in all that we do. We are results driven, communicate openly and honestly, value diversity and foster long-term relationships. Our leaders are committed to nurturing our diverse talent, their ideas, and unique perspectives. We strive to harness the full potential of our most important resource – our people. Our heritage is driven by our commitment to the core values of integrity/respect, empowerment, accountability, collaboration, and agility. Our vision is to nourish society as a transformational leader in the future of food. Join us in our purpose to create memorable moments through the power of food!

C.H. Guenther est une entreprise privée en pleine croissance qui propose des produits de haute qualité, des saveurs traditionnelles et notre goût « cuit sur place » depuis 1851. Nous sommes l'un des principaux fournisseurs de produits alimentaires cuits et surgelés, d'amuse-gueule, de snacks et de soupes, de sauces et d'assaisonnements, de biscuits et d'autres produits pour les marchés de la restauration et de la consommation en Amérique du Nord et en Europe. Nos marques de détail très appréciées, telles que Pioneer, White Wings, Sun-Bird et Cuisine Adventures, font partie des repas de famille depuis des générations. En recherchant sans relâche l'excellence, nous développons des solutions alimentaires innovantes et créons une valeur durable pour notre personnel, nos clients et nos communautés. Nous y parvenons en déployant les meilleures capacités de notre catégorie et en étant un employeur de choix. Nous nous efforçons de réaliser des performances élevées, adoptant une attitude positive dans tout ce que nous faisons. Nous sommes axés sur les résultats, communiquons ouvertement et honnêtement, valorisons la diversité et favorisons les relations à long terme. Nos dirigeants s'engagent à cultiver la diversité de nos talents, leurs idées et leurs points de vue uniques. Nous nous efforçons d'exploiter tout le potentiel de notre ressource la plus importante : notre personnel. Notre héritage est guidé par notre engagement envers les valeurs fondamentales que sont l'intégrité/le respect, l'autonomisation, la responsabilité, la collaboration et l'agilité. Notre vision est de nourrir la société en tant que leader de la transformation de l'avenir de l'alimentation. Rejoignez-nous dans notre objectif de créer des moments mémorables grâce au pouvoir de la nourriture !