Manager, Credit & Accounts Receivable

AbbVie Inc; Montreal; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading pharmaceutical company in Montreal is seeking a Manager – Credit and Accounts Receivable to manage credit risk and optimize the accounts receivable process. The ideal candidate will have extensive experience in the pharmaceutical industry. Key responsibilities include developing credit policies, overseeing A/R processes, and leading a team of credit analysts. Applicants should possess strong leadership skills and a bachelor's degree in finance or a related field.

Qualifications

• 6–10+ years of experience in credit control and accounts receivable, preferably in pharma or healthcare.
• Strong understanding of credit risk, collections, and A/R metrics.
• Proven leadership in managing teams or direct reports.

Responsibilities

• Develop and enforce credit policies aligned with company objectives and industry standards.
• Oversee end-to-end A/R processes including collections and cash application.
• Prepare and present A/R performance reports and aging summaries to senior management.

Skills

Credit control

Accounts receivable

Leadership

Negotiation

Communication

Stakeholder management

Education

Bachelor’s degree in Finance, Accounting, Business, or related field

MBA or CPA preferred

Tools

ERP systems (e.g., SAP)

Excel

BI tools

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology – as well as products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn, and TikTok.

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is recognized as one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie's mission is to discover and deliver innovative medicines that solve serious health issues today and address future medical challenges. We aim to impact lives across key therapeutic areas including immunology, oncology, neuroscience, vision care, virology, women’s health, and gastroenterology, along with our Allergan Aesthetics portfolio.

The Manager – Credit and Accounts Receivable will be responsible for managing the company’s credit risk and optimizing the accounts receivable process. This role is essential for maintaining healthy cash flow, strong customer relationships, and supporting commercial operations. The ideal candidate will have extensive experience in the pharmaceutical industry and strong leadership skills to drive results through a high-performing credit and A/R team.

Key Responsibilities:

Credit Risk Management:

• Develop and enforce credit policies aligned with company objectives and industry standards.
• Perform credit assessments and set credit limits for customers.
• Monitor credit exposures, aging reports, and mitigate risks proactively.
• Coordinate with trade and treasury teams to structure credit terms and manage contractual obligations.

Accounts Receivable Operations:

• Oversee end-to-end A/R processes including collections and cash application.
• Ensure timely collection of receivables and manage overdue accounts escalations.
• Reduce DSO and improve collection efficiency.
• Manage customer reconciliations and resolve billing discrepancies with customer service.

Reporting & Analysis:

• Prepare and present A/R performance reports and aging summaries to senior management.
• Analyze customer payment patterns and provide strategic insights.
• Maintain accurate records and support month-end closing activities.

Compliance & Controls:

• Ensure compliance with internal controls, policies, standards, and regulations.
• Support audits with proper documentation.
• Lead process improvements and automation initiatives to increase efficiency.

Team Leadership:

• Manage and develop a team of credit analysts and A/R specialists.
• Provide coaching, performance evaluations, and succession planning.
• Collaborate with Trade, Customer Service, Treasury, and Finance teams to support business goals.

Qualifications & Skills:

• Bachelor’s degree in Finance, Accounting, Business, or related field; MBA or CPA preferred.
• 6–10+ years of experience in credit control and accounts receivable, preferably in pharma or healthcare.
• Strong understanding of credit risk, collections, and A/R metrics.
• Proficient in ERP systems (e.g., SAP), advanced Excel, and BI tools is a plus.
• Proven leadership in managing teams or direct reports.
• Excellent negotiation, communication, and stakeholder management skills.
• Familiarity with pharma-specific pricing, chargebacks, and discounts.

KPIs:

• Days Sales Outstanding (DSO)
• Percentage of overdue receivables
• Bad debt write-off rate
• Credit review and approval cycle time
• Team performance metrics

AbbVie supports a French working environment in Quebec. Although efforts are made to reduce the English language requirement, fluency in English remains essential for the following reasons:

• English-speaking employees outside Quebec
• English-speaking clients outside Quebec
• Anglophone regions outside Quebec

AbbVie is an equal opportunity employer and encourages women, indigenous peoples, persons with disabilities, and visible minorities to apply.

Additional Information

AbbVie is committed to integrity, innovation, transforming lives, and community service. Equal Opportunity Employer/Veterans/Disabilities.

For US & Puerto Rico applicants, more info at https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

For reasonable accommodations, visit https://www.abbvie.com/join-us/reasonable-accommodations.html