Manager, Corporate Deliverables (People & Culture) (11396)

Toronto Transit Commission (TTC); Ontario; On-site; CAD 111,000 - 139,000; Full time

Job summary

The Toronto Transit Commission (TTC) is seeking a Manager of Corporate Deliverables in the Human Resources Department. This strategic role focuses on overseeing key operations, implementing strategic initiatives, and collaborating with senior management to ensure successful project execution, all while fostering a diverse and inclusive workforce.

Benefits

Diverse, equitable and inclusive culture

Flexible hybrid work approach

Membership in TTC pension plan

Comprehensive health benefits

Professional development opportunities

Qualifications

• Thorough knowledge of business development and strategic planning.
• Advanced leadership and facilitation skills.
• Experience with senior management on complex projects.

Responsibilities

• Oversee development and tracking of department workplans.
• Coordinate operational initiatives and meetings.
• Manage Board report agendas and ensure timely delivery.

Skills

Audit systems

Research

Analytical skills

Negotiation

Conflict resolution

Education

University degree or college diploma in related discipline

Job description

JOB INFORMATION

Requisition ID: 11396

Number of Vacancies: 1

Department: Human Resources (20000040) - HR Strategy And Client Services (30000068)

Salary Information: $111,129.20 - $138,975.20

Pay Scale Group: 10SA

Employment Type: Regular

Weekly Hours: 35 Off Days: Saturday/Sunday Shift: Day

Posted On: June 4, 2025

Last Day to Apply: June 13, 2025

Reports to: Executive Director, People

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

We are looking for a Manager, Corporate Deliverables in our Human Resources Department to join our Team!

What You Will Do

Reporting to the Executive Director, People, this strategic leadership position is responsible for overseeing the development, implementation, tracking, coordination and management of key operations department workplans, processes, key performance indicators (KPI’s) and related activities to support and ensure the team meets the individual Executive Director’s deliverables and priorities. The work includes ensuring timely reporting to the Board and executive committees on the status of various strategic initiatives, critical programs, key performance measures and other priorities within the operating group. Ensuring consultant engagements support workplans, strategic initiatives, critical programs and tracking department workplans, key performance measures, preparing briefing notes, board reports and presentations for internal and external stakeholders.

As Manager Corporate Deliverables, you are responsible for the coordination and operation of various operational initiatives and meetings including action list developments, tracking decision making processes, strategic planning development and ensuring participants meet individual Executive Director expectations on deliverables. You will work closely with various Department Heads to ensure coordination on deliverables in accordance with Executive Director priorities and workplans. You will be responsible for delivering on special initiatives as part of the five-year TTC Corporate Plan, for monitoring and overseeing performance improvement with an innovative and forward-thinking approach. The position takes a strategic and integrated approach to corporate initiatives that align with the TTC’s corporate plan and CEO priorities.

Key Objectives:

• Development and Updates: Lead the creation and revision of annual workplans.
• Business Analysis: Assist in analyzing business needs to justify new initiatives.
• Report Management: Review and edit reports for final submission.
• Monitoring and Reporting: Track and report on deliverables outlined in workplans, critical programs, the TTC Corporate Plan, and CEO priorities.
• Project Integration: Ensure timely and well-integrated delivery of key corporate initiatives, projects, programs, processes, and policies.
• Collaborative Execution: Work collaboratively with the Executive Team and senior management to ensure deliverables are on target, completed on schedule, and within budget.
• Board Report Management: Manage Board report agendas and ensure timely delivery of reports, including reviewing and editing for accuracy and effective communication to the Board.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

What Skills Do You Bring?

• Audit systems, processes, and products
• Create, document, and manage information and records
• Demonstrate specialized expertise and knowledge in the assigned field
• Gather information and conduct research
• Maintain documentation and historical records
• Understand and apply relevant laws and regulations
• Use office technology, software and applications

What Qualifications Do You Bring?

• Your education will include completion of a university degree or college diploma in a related discipline (i.e., Business/Public Administration) or a combination of education, training and experience deemed to be equivalent which is integral and will contribute to success in this role.
• Your application will demonstrate thorough knowledge of business development, with advanced strategic planning and project/program management skills and experience to implement corporate level initiatives.
• Advanced leadership and facilitation skills, with extensive experience motivating, directing and influencing individuals across multiple operational and business areas is required.
• Your application will also demonstrate your ability to work with senior management/executive on complex projects.
• Excellent analytical, problem solving, facilitation, negotiation and conflict resolution skills is required.
• Demonstrated experience establishing, building and maintaining collaborative relationships with various stakeholders for the purpose of meeting corporate objectives is essential.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at [phone]. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.