Manager, Corporate Applications (PFT) (NU 35.26)

Norfolk-County; Central Ontario; On-site; CAD 92,000 - 120,000; Full time

Job summary

Norfolk County in Ontario seeks a Manager, Corporate Applications to lead the delivery, support, and ongoing improvement of corporate information systems essential to municipal services.

You will supervise staff, oversee system performance, data management, and vendor relations to ensure reliable technology. This permanent role is based in Simcoe, ON with in-office focus and some flexible arrangements.

Qualifications

• University degree or college diploma in computer science or technology studies, or equivalent.
• Over five years of experience in IT and related fields.
• Two years of experience in project management or supervising staff.

Responsibilities

• Lead the design, support, and evaluation of municipal information systems (financial, customer relations, HR, asset).
• Manage project work plans and supervise staff.
• Ensure PCI compliance, PIPEDA, and privacy audits.
• Provide progress reports and keep current on changes in technology.
• Participate in rotating on-call schedule for after-hours support.

Skills

SQL environments

Server environments

Application support

APIs

Project management

Team supervision

Education

University degree or college diploma in computer science or related

Tools

Microsoft SQL Server

Job description

Located in the heart of Southwestern Ontario, Norfolk County is where big vision meets unlimited potential.

As one of Ontario’s largest single-tier municipalities and home to over 70,000 people, Norfolk is bold, diverse, and proudly local - a municipality that thrives on innovation, collaboration, and connection. Here, you'll find endless opportunities to grow your skills, expand your ideas, and shape your career.

As the Manager, Corporate Applications, you will lead the delivery, support, and continuous improvement of corporate information systems and application projects. You'll guide staff, oversee system performance, data management, compliance, vendors, and project delivery to ensure reliable technology solutions that support critical municipal services.

Big vision. Real opportunities. Unlimited potential. That’s Norfolk.

Duties and Responsibilities:

• Leading the design, support, and evaluation of all municipal information systems (financial, customer relations, resource planning, social services, property, and asset).
• Responsible for data warehousing including retention, classification, and analytics.
• Manage project work plans and review as appropriate to meet changing needs.
• Supervise staff responsible for municipal information systems.
• Evaluate and report on the performance of municipal systems, identify opportunity for improvement and refine targets for future releases.
• Manage all information systems projects which includes managing costs, quality, time, and risk.
• Responsible for managing all contracted work for information systems provided by outside agencies.
• Responsible for PCI compliance, PIPEDA, and privacy audits.
• Assist in the development of policies and procedures related to information technology.
• Provide backup support for all information technology functions.
• Promote effective and appropriate use of information technology.
• Provide progress reports at meetings.
• Keep current on changes and innovative technology developments.
• Participate in a rotating on-call schedule with other IT management to provide after-hours support for critical systems and services.
• Perform other duties as assigned.

Knowledge and Experience:

• Three (3) or four (4) year University degree or Community College Diploma in computer science or technology studies, or equivalent. In addition to other courses and certifications as changing technology requires.
• Over five (5) years of experience to be familiar with scope of position, or equivalent previous experience
• Two years of experience in project management and/or supervising staff.

Skills and Abilities:

• Valid Ontario driver’s license and access to a reliable vehicle.
• Computer expertise in support of Microsoft SQL environments.
• Computer expertise in support of Microsoft Server environments.
• Computer expertise in application support.
• Computer expertise in support of application programming interfaces (API).

Posting #: NU 35.26

Position: Manager, Corporate Applications

Position Code: 5ISMCA

Status: Permanent Full Time

Number of Vacancies: 1

Employee Group: Non-Union

Wage: $92,440 - $120,173 per annum (under review)

Hours Worked per Week: 35

Division: Corporate Services

Department: Information Technology

Reports to: Director, Information Technology

Location: Simcoe, ON (primarily in-office, with potential flexible work arrangements based on operational requirements of the role)

Posting Period: September 18, 2026 - October 1, 2026

The Corporation of Norfolk County is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

The Corporation of Norfolk County does not use Artificial Intelligence for the purpose of screening, assessing, or the selection of candidates.

Successful applicants are required to provide the Employer with a current Criminal Record Check, including a Vulnerable Sector where required and verification of education.

Thank you for your interest in this position. Only those to be interviewed will be contacted.