Manager, Contract Management

Co-operators; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading Canadian financial services cooperative seeks a Contracts Manager to oversee its contract management team. The role entails leading negotiations, managing compliance, and educating teams on risks and policies while fostering a supportive culture. Ideal candidates will have substantial experience in contract management within the financial industry.

Benefits

Flexible work options

Paid time off for personal and family needs

Holistic health and mental health programs

Paid volunteer days

Comprehensive total rewards package

Qualifications

• 7 years of contract management experience or equivalent education and experience.
• Experience with business law and financial services regulatory requirements.
• Expertise in contract structures and language.

Responsibilities

• Lead contract negotiations and lifecycle management.
• Ensure compliance with corporate policies and legal requirements.
• Provide ongoing education on contract risks and regulatory updates.

Skills

Negotiation

Analytical Skills

Communication

Attention to Detail

Education

Post-secondary degree in business, law, or related field

Job description

Language : This role operates in English

Additional Information : This / these role(s) is / are currently vacant

The Opportunity :

We are a leading Canadian financial services cooperative committed to being a catalyst for a sustainable and resilient society. Our team is essential to delivering this strategy. We prioritize our people to ensure a strong culture and development opportunities that enable our team to thrive and live our purpose. You will work with people who care passionately about you, our clients, and our communities.

The Contracts Manager is responsible for leading Enterprise procurement’s contract management team, overseeing contract negotiations, reviews, and lifecycle management across the enterprise. This role ensures contracts meet corporate policies, legal requirements, and OSFI regulatory expectations, especially in areas such as third-party risk, cybersecurity, data privacy, and operational resilience.

How you will create impact :

• Lead a team of contract specialists on all contractual and regulatory obligations.
• Manage the enterprise procurement contract repository to ensure all contracts are captured, tracked, and renewal/expiry dates are acted upon.
• Provide contractual guidance to the enterprise procurement sourcing team and business units, acting as a subject matter expert and providing authoritative guidance aligned with OSFI B-10, B-13, and E-21 guidelines.
• Maintain contract compliance, renewals, and performance; lead regular reviews of critical and high-risk third-party arrangements.
• Maintain contract templates, clause library, and other standard forms in collaboration with the legal department.
• Ensure accurate records in the contract management system and audit readiness.
• Assist in educating employees on the proper use of policies and procedures.
• Provide ongoing education on contract risks, template changes, and regulatory updates to the procurement team and stakeholders.
• Review, revise, and establish KPIs and SLAs for the contract management team.
• Draft, review, and negotiate various contracts including vendor agreements, SaaS/cloud services, professional services, NDAs, licensing, and outsourcing arrangements.
• Manage the contract lifecycle process, ensuring alignment with OSFI B-10 requirements, including risk assessments, exit strategies, performance monitoring, and security clauses.
• Collaborate with business areas, subject matter experts, and external vendors to ensure contract quality before legal review.
• Lead development and delivery of training on contract risk mitigation and lifecycle policies.

How you will succeed :

• You have an innovative mindset to improve operational efficiencies and influence change, focusing on client needs.
• You use critical thinking to evaluate assumptions, arguments, and propose solutions proactively.
• You possess strong communication skills to convey messages clearly and explore diverse viewpoints.
• You build trusting relationships and support colleague development.

To join our team :

• A post-secondary degree in business, law, or related field, with Bar certification preferred, and 7 years of contract management experience or equivalent education and experience.
• Experience with business law, contracting principles, and industry-specific regulatory and compliance requirements in financial services.
• Excellent understanding of legal, regulatory, and operational risks.
• Strong negotiation, analytical, and communication skills.
• Detail-oriented with the ability to work cross-functionally with legal, risk, and business stakeholders.
• Expertise in contract structures, language, and governing law.
• Broad understanding of policies, controls, and regulatory requirements specific to the financial and insurance industries.

What you need to know :

• Occasional travel may be required.
• A background check will be conducted as a condition of employment if selected.

What’s in it for you?

• Training and development to grow your career.
• Flexible work options and paid time off for personal and family needs.
• A holistic approach to well-being, including health and mental health programs and a supportive culture.
• Paid volunteer days to give back to the community.
• A comprehensive total rewards package including salary, incentives, retirement plans, pension, health and dental coverage, disability, life insurance, mental health support, and employee assistance programs.