Manager, Complex Digital Events

Kroll; Ottawa; Remote; CAD 212,000 - 283,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) with company matching

Paid time off

Job summary

Kroll is seeking a Manager to lead Digital Forensics and Incident Response engagements within its Cyber & Data Resilience Practice. You will guide complex investigations, mentor junior staff, and coordinate resources across a global client network.

Ideal candidates have 4+ years in DFIR, strong project management, and GCFA/GCFE or GIAC certifications are a plus. The role offers remote work with international travel and competitive compensation.

Qualifications

• Minimum four (4) years of digital forensics experience.
• Experience investigating complex digital events.
• Experience in litigation support.
• GCFA, GCFE or GIAC certifications beneficial.
• Fluency in English and local country language.
• Strong project management and client relationship skills.
• Availability to travel to client sites.

Responsibilities

• Delivery of complex digital event investigations.
• Supports the Case Manager from scoping through closure, structuring projects, managing resources, presenting findings and advising clients.
• Monitors quality of own work and ensures value is delivered to the client.
• Communicates issues and findings to senior team members for resolution.
• Develop and maintain key client relationships, upholding high standards of service.
• Mentor junior staff and ensure high standards are met.
• Achieve KPIs including utilization, business generation and personal objectives.
• Identify learning needs and seek continuous improvement.

Skills

Digital Forensics

Incident Response

Project management

Client relationships

GCFA/GCFE

English fluency

Travel availability

Job description

Job Description

We are looking for talented individuals with solid knowledge of Digital Forensics and Incident Response to join our Cyber & Data Resilience Practice as a Manager! As a Manager at Kroll, you will provide support and guidance to a wide variety of clients in managing their Complex Digital Events and Digital Forensics Engagements. You will work alongside accomplished senior staff, enhancing your own DFIR expertise, while mentoring junior team members and delivering excellent service. You will be part of an award-winning and respected team supporting a global network of clients and colleagues.

Kroll’s elite security leaders deliver rapid responses for over 2,000 incidents per year and have the resources and expertise to support the entire incident lifecycle, including litigation demands.

Day-to-day Responsibilities

• Delivery of complex digital event investigations requiring strong digital forensic technical and analysis skills.


• Supports the Case Manager in the effective running of an assignment from scoping through to its closure, providing input to structuring projects, managing resources, presenting findings and providing commercially viable advice to the client.


• Monitors quality of own work and that of the assignment team and ensures value is delivered to the client.


• Communicates regularly to senior members of the team, bringing case issues and findings to attention of appropriate personnel for resolution and decision making.


• Develop and maintain key client relationships, ensuring Kroll’s high standards of service and integrity are adhered to at all times.


• Support the development of junior staff by acting as mentor and ensuring Kroll’s high standards are met at all times.


• Ensure Key Performance Indicators (consisting of utilization rates, business generation and personal objectives) are consistently achieved.


• Identify own learning needs and opportunities and continuously seek to improve personal performance.

Essential Traits:

• We are currently looking for individuals that hold the following skills and expertise:


• Computer Forensics


• Mobile Forensics


• Incident Response


• Cloud Forensics


• The individual must possess excellent project management skills, with ability to communicate effectively and build strong working relationships with both clients and colleagues across Kroll’s network of offices.


• Recommended minimum four (4) years of digital forensics experience investigating complex digital events, preferably in a consultancy position.


• Experience working on matters in support of litigation.


• Desired qualifications: GCFA, GCFE, or other GIAC certification(s) would be beneficial (GCIH, GREM, GNFA).


• Fluency in English is required together with fluency or native capability in the language of the country in which they will be based.


• Extensive experience of managing complex cases and successfully managing resources and budget.


• Ability to drive forward and coordinate a number of concurrent projects and tasks, managing competing demands.


• Clarity of thought and expression to win confidence from key stakeholders and colleagues.


• A highly professional and commercial approach to problem solving.


• Due to the range of assignments that you will manage across various industry-sectors and country locations, a key interest in global events and markets, with an awareness of working across different cultural and political environments is essential.


• Excellent written and verbal communication skills that help represent diverse communities.


• Experience working with diverse teams.


• Availability to travel to client sites to provide forensic needs and communicate with clients.

Your recruiter will be happy to walk you through your U.S.-specific benefits, which include:

• Healthcare Coverage: Comprehensive medical, dental, and vision plans.


• Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.


• Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.


• Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.


• Retirement Plans: 401(k) plans with company matching.

Please note that benefits may vary by region, department and role. We encourage you to speak with your recruiter to learn more about the specific benefits available for your position.

About Kroll

Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you’ll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients’ value? Your journey begins with Kroll.

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

The current salary range for this position is $150,000 to $200,000

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