MANAGER, COMMUNITY SERVICES

Northern Health; Fort Nelson; On-site; CAD 108,000 - 155,000; Full time

Job summary

Northern Health is seeking an experienced leader to manage Community Services within the Primary Care portfolio. You will guide strategic objectives, oversee planning and evaluation, and drive interprofessional collaboration to improve patient outcomes across physician practices, homes, schools and communities.

The role emphasizes strong leadership, program evaluation, and resource management within a supportive, community-focused culture in Northern BC.

Qualifications

• Five to seven years of progressive leadership experience in health services or equivalent
• Operational experience in Primary Care within a team-based model of care
• Strong knowledge of community health and interprofessional collaboration

Responsibilities

• Lead the implementation of strategic objectives and operational plans for community services
• Provide leadership for planning, delivery and evaluation of services across assigned portfolio
• Foster best practices to ensure safe, competent and ethical care in diverse settings (physician practices, homes, schools, communities)

Skills

Leadership

Operations management

Primary Care knowledge

Team building

Education

Bachelor's degree

Job description

Position Summary

Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with management and leadership experience to join our Primary Care department.

The Manager, Community Services leads the implementation of strategic objectives and operational plans to provide effective and efficient delivery of community services that meet NH’s policies and health priorities. The position is responsible for providing leadership to the planning, delivery and evaluation of services. In accordance with Northern Health’s vision where people and their families receive primary care services supported by interprofessional teams, the Manager of Community Services ensures the use of best practice to provide competent, safe, and ethical care for people and their families in settings such as physician practices, homes, schools, and communities. The Manager, Community Services is responsible for the delivery, planning, organizing and evaluation of services for the assigned portfolio. This includes the overall management of operating systems, clinical activities, education and quality improvement in a variety of service areas such as: Primary Care Interprofessional Teams, Mental Health and Substance Abuse, Home Care Nursing, Community Rehabilitation, and Home Support Services.

Primary Care Networks are partnerships between the Divisions of Family Practice representing BC’s family physicians, the regional health authorities, the First Nations Health Authority (FNHA) and local community partners, along with other community providers such as nurse practitioners. All partners are working together in their local communities and collectively to redesign B.C.’s primary and community care system so that it works better for patients and health-care providers.

The salary range for this position is $108,147 (min) to $135,184 (midpoint) to $155,461 (max) per annum, based on 1.0 FTE. Northern Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

Qualfications

• Baccalaureate degree in a related discipline.
• Five (5) to seven (7) years of progressive leadership experience in direct team-based health services or an equivalent combination of education, training and experience.
• Operational experience in Primary Care, including a broad understanding of clinical theory and practice within a team based, person-centered model of care.

Skills and Abilities:

• Knowledge of local and regional community health issues including a clear understanding of a Primary Health Care Model of service delivery.
• Creates an atmosphere of respect, trust, and workplace health.
• Acts with integrity and contributes to the development of integrity in the organization.
• Works cooperatively with others toward a common goal.
• Inspires, supports and develops others and self.
• Manages human, financial and capital resources effectively and responsibly.
• Makes sound decisions supported by fact-based information.
• Evaluates program effectiveness to achieve improvements.
• Demonstrates a real commitment to service and satisfaction of stakeholders.
• Demonstrates strong oral and written communication skills.
• Demonstrates strong leadership and people management skills.
• Ability to build collaborative high functioning teams.
• Ability to find creative solutions to problems and support quality improvement initiatives.
• Computer proficiency and ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Where you will be working:

Primary and Community Care

Northern Health’s approach to person and family-centered care involves creating health care teams, which include your doctor or nurse practitioner and other health care professionals, to provide a range of health care services. The quality of care increases by providing continuity of care over time and across settings, and will result in better long-term health outcomes.

Community:

Information about living, working, and thriving in the area is available through Fort Nelson.

More about Northern Health

Northern Health (NH) boasts the most affordable communities in BC to live, work, and play. NH covers an area of nearly 600,000 square kilometres and offers health services in 26 communities, 55 First Nations communities, 11 Métis chartered communities, and Inuit families. We provide both hospital and community-based care to a population of approximately 300,000 people. With a team of over 12,000 staff and physicians, we are committed to offering high quality, care in collaboration with communities and partner organizations throughout Northern BC.

What Northern Health Has to Offer You!

Joining Northern Health means becoming part of a supportive team that values your growth and well-being. Here’s what we provide:

• Benefits for Indigenous Employees: Ceremonial, Cultural, and Spiritual Leave, Access to NH Indigenous Community of Practice
• Comprehensive benefits including extended health, dental, and a municipal pension plan for part-time and full-time employees. Casual employees have option of paying for benefits.
• Four weeks of vacation after one year of continuous service.
• Financial support for moving expenses for eligible positions.
• Employee referral program with attractive incentives.
• Employer-paid training and leadership development opportunities.
• Access to spectacular outdoor activities and enjoy the shortest commutes in BC.
• Loan Forgiveness Programs offered through Federal and Provincial Government for eligible professions.

Important Application Information

Please ensure you upload the following documents as part of your application:

• Registration number (if you belong to a regulated profession).
• Supporting documents for education and qualifications, such as:
  • Program certificates or diplomas.
  • High school, college, or university transcripts.
  • Cover letter and resume (recommended).

International Applicants

Before applying, please review the steps outlined on our Northern Health Careers page: Information for international applicants