Manager, Community Benefits

Metrolinx; Greater Toronto Area; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in the Greater Toronto Area is seeking a Manager for Community Benefits to oversee programs ensuring transit projects meet community needs. The role involves strategic planning, stakeholder engagement, and performance management, promoting an inclusive environment and driving innovation.

Qualifications

• Progressive experience in community economic development or public policy.
• Understanding of the Community Benefits & Supports Program framework.

Responsibilities

• Managing strategy implementation for the Community Benefits program.
• Providing strategic advice on social and economic benefits of infrastructure projects.
• Building relationships with government and community partners.

Skills

Community Development

Stakeholder Relations

Project Management

Analytical Skills

Communication

Education

Degree in Community Development

Degree in Social Studies

Degree in Business Administration

Tools

MS Office

Project Management Tools

Job description

Join to apply for the Manager, Community Benefits role at Metrolinx.

Metrolinx is connecting communities across the Greater Golden Horseshoe. We operate GO Transit, UP Express, and the PRESTO fare system. Our projects include expanding rapid transit such as GO Expansion, Light Rail Transit, and Toronto’s subway system, aiming to improve transportation. Metrolinx is an agency of the Ontario government.

At Metrolinx, we value equity, diversity, and inclusion, which are core to our service philosophy. We seek leaders who inspire trust, foster an inclusive culture, and drive innovation. As a Division leader, you will promote a respectful, people-first environment; provide clear guidance and coaching; demonstrate accountability; collaborate across teams; and lead through change with resilience.

The Manager, Community Benefits oversees the Community Benefits & Supports Program, ensuring transit infrastructure projects meet local community needs and generate benefits like employment, training, and social procurement opportunities.

What will I be doing?

1. Managing strategy implementation for the Community Benefits program.
2. Supporting procurement processes as a subject matter expert.
3. Ensuring activities align with principles of inclusiveness, accessibility, transparency, and collaboration.
4. Providing strategic advice on social and economic benefits of infrastructure projects.
5. Leading research on community benefits innovations and best practices.
6. Preparing reports, briefings, and communications to highlight program impact.
7. Resolving implementation issues with contractors, stakeholders, and communities.
8. Coordinating and facilitating stakeholder meetings and advisory groups.
9. Supporting communication and engagement strategies to promote program awareness.
10. Building relationships with government, community partners, and stakeholders to promote opportunities and address concerns.
11. Providing leadership, coaching, and performance management to team members.
12. Monitoring performance objectives and implementing improvement plans.

What Skills and Qualifications Do I Need?

1. A degree in Community Development, Social Studies, Communications, Business Administration, or related field, or equivalent experience.
2. Progressive experience in community economic development, stakeholder relations, project management, or public policy.
3. Understanding of the Community Benefits & Supports Program framework.
4. Political acuity, diplomacy, and relationship-building skills.
5. Strategic planning and project management abilities.
6. Analytical, problem-solving, and research skills.
7. Facilitation skills for collaborative problem-solving.
8. Proficiency in MS Office and project management tools.
9. Strong interpersonal, communication, and presentation skills.

Don’t Meet Every Requirement?

If you're excited about working with Metrolinx but lack some qualifications, we encourage you to apply. We value diverse talents and experiences, especially from equity-deserving communities, including Indigenous, Black, racialized groups, women, people with disabilities, and those with diverse gender identities and orientations.

Accommodation

We are committed to an inclusive, accessible environment. If you need accommodations during the hiring process, contact us at: 416-202-5601 or [e-mail].

Application Process

Applicants must be legally eligible to work in Canada. Communication will be via email; ensure your email is current and checked regularly. A Criminal Record Check may be required. Internal applicants must meet specific eligibility criteria as per the Internal Mobility Policy. Only shortlisted candidates will be contacted.

We are an equitable and inclusive employer.