Manager Communications | Great West

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Toronto; On-site; CAD 87,000 - 144,000; Full time

Benefits offered by this job

Education reimbursement

Mental health benefit

Health & dental benefits

Volunteer day

Pension plan

Employee discounts

Job summary

Great-West Lifeco Inc in Toronto seeks a Manager, Internal Communications to deliver high‑quality corporate and CEO communications, ensuring clear plans land with employees and leaders. You will help build the new internal communications function and turn strategy into action.

Collaborating with HR, Legal, Risk, Finance, and Investor Relations, you will manage tools, calendars, and governance for timely, consistent messaging across regions.

Qualifications

• 5–10 years of experience in corporate or internal communications.
• Experience with communication tools and technologies including SharePoint, Viva Engage, email distribution tools.
• Strong writing skills and ability to translate strategy into concise employee-ready content.
• Ability to operate in fast-paced, ambiguous environments with time-sensitive delivery.
• Experience with executive communications support and governance.
• Knowledge of AI tools and trends to enhance productivity and outcomes.
• Collaborates with HR, Legal, Risk, Finance and Investor Relations.

Responsibilities

• Deliver C-suite and enterprise-wide communications.
• Execute employee engagement activities, campaigns, and communications globally.
• Coordinate communications across global regions and segments.
• Manage internal communication tools, content calendar, and cadence.
• Lead communication processes, governance, and best practices.
• Navigate and manage distribution lists in a complex global environment.
• Plan, produce, and coordinate design, video, and presentations.
• Collaborate with multiple teams to maintain consistent identity and tone.

Skills

Strong writing skills

Executive communications support

Cross-functional collaboration

Strategic storytelling

Time-sensitive delivery

Tools

SharePoint

Viva Engage

Email distribution tools

Newsletter design tools

PowerPoint presentations

Job description

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Reporting to the Director, Internal Communications & Employee Engagement, the Manager, Internal Communications supports the delivery of global communications with a focus on communication tools and technologies and executive communications support for Great West.

In close partnership with Global HR, the role focuses on communication planning and measurement, execution excellence, employee engagement delivery, and operational leadership within the Office of the CEO.

Role Purpose

This role supports the Director in delivering high-quality, consistent, and timely corporate and CEO communications for Great West, ensuring plans land clearly and effectively with employees and leaders. The role is a key contributor for the new Great West internal communications function, helping turn strategy into action.

Key Accountabilities

• Deliver c-suite and enterprise-wide communications
• Execute employee engagement activities, campaigns, and communications for Great West colleagues globally i.e. town halls, leader forums and other employee events aimed at improving engagement and creating sense of pride
• Coordinate communications across global regions and business segments, ensuring consistency of messaging while accommodating regional needs and cultural considerations
• With a high degree of autonomy, manage internal communication tools / channels, content calendar, and cadence
• Works in partnership with HR, Legal, Risk, Finance and Investor Relations and segment / regional communication leads, as well as Canada Life Communications & Marketing teams to ensure consistency of identity and tone where required

Experience and Capability Requirements

• A tech-savvy communicator with demonstrated experience managing internal communications tools and technologies including SharePoint, Viva Engage, email distribution tools, newsletter design tools etc.
• Proficiency and comfort in creating polished, visually appealing, professional PowerPoint presentations
• Exceptional coordination and organizational skills with a focus on documentation, process, execution, and delivery discipline
• Knowledge of artificial intelligence tools and trends, with an appreciation for how they can enhance productivity, communication, and business outcomes
• Ability to operate effectively in fast‑paced, ambiguous environment with a strong appreciation for time sensitive delivery
• Strong writing skills with proven experience translating strategic narratives into concise, compelling employee-ready content
• Sound judgement handling sensitive information and a comfort level dealing with senior leadership
• 5-10 years of experience in corporate or internal communications

Operational leadership

• Manage planning, production, and supplier coordination (design, video, presentations)
• Provide leadership for communication processes, governance, and best practices.
• Help navigate and manage distribution lists in a complex global environment

The base salary for this position is between$86,600 - $144,300 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Great-West Lifeco

Great-West Lifeco Inc is a Canadian headquarter, international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management, and reinsurance businesses. We operate in Canada, the United States, and Europe under the brands: Canada Life, Empower and Irish Life.At the end of 2024, our companies had over 32,250 employees, 106,000 advisor relationships, and thousands of distribution partners – serving approximately 40 million customer relationships.

Great-West Lifeco trades on the Toronto Stock Exchange (TSX) under the ticker symbol GWO and is a member of the Power Corporation group of companies.

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development

Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

Health & Wellness

Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

Time Off

In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

Financial Security

Company-matching pension plan,share ownership program andadditionalinvestment options.

Rewards and Recognition

Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis onCommunity

We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Great-West Lifeco policies.

Location: Toronto, ON, CA