Manager, Communications and Public Relations

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As the Manager, Brand & Communications, you will lead a team that drives value for FCT through creative activities that make FCT stand out in the marketplace. You will also build and execute on the enterprise brand marketing strategy while ensuring alignment with FCT’s corporate values and mission. The role will be responsible for the execution and tracking of marketing communication campaigns and ensuring they are completed accurately, on time and within budget. This may entail the management and sourcing of sponsorships and partnerships as well as external vendors and agencies. This role will be expected to coordinate and work closely with cross functional teams including executives, sales, business divisions and operations. Critical to the success of this role will be the ability to deliver consistent and thorough communications that drive awareness of the FCT enterprise brand. The role will provide regular and timely updates on the status of tactics, deliverables, and the go-to-market plan to all key stakeholders. This role will be required to execute on our brand strategically and tactically.

HERE’S HOW YOU’LL CONTRIBUTE:

• Support day-to-day activities with media monitoring, media hits newsletter and daily morning briefing.

• Research, write, edit, and distribute press releases.

• Manage project deliverables, ensuring that they are completed in a timely manner.

• Monitor, maintain and respond to public media inquiries.

• Develop and maintain the external brand communications editorial calendar mapped to external communications objectives.

• Maintain editorial governance so content is consistent with our brand voice, style and tone.

• Work with Director, Marketing to implement a communication strategy that includes media outreach and executive profiling.

• Plan, execute and attend conferences and events.

• Create presentations, communications plans, corporate communications materials, media releases and event kits.

• Manage and assist with community events.

• Manage corporate event sponsorships.

• Work with PR agency to maintain positive brand presence.

• Develop and maintain crisis communication plan.

• Work with key team members to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.

• Support and evaluate results of campaigns and events with the team.

• Build and maintain relationships with journalists and key external stakeholders.

HERE’S WHAT YOU’LL BRING:

• Minimum 10 years Marketing experience preferably in financial services (banking or insurance).

• At least 5 to 7 years of related work experience.

• Marketing and communications knowledge focusing on innovative approaches in the marketplace.

• Bachelor’s degree in marketing, Public Relations, Journalism, Communications, English, a related field, or equivalent experience.

• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

• Social media platforms (Twitter, Facebook, YouTube).

• Media monitoring/PR analytics software (Meltwater, Sprout Social).

• Excellent written and verbal communication skills.

• Strong organizational skills and attention to detail.

• Ability to work well under tight deadlines and prioritize responsibilities to meet deadlines.

• Ability to work in a collaborative work environment.

• Ability to learn new concepts and skills quickly.

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program.

• Group retirement savings plan with company match.

• Paid holidays and generous paid time off.

• Hybrid work arrangements.

• Paid volunteer opportunities and charitable donation matching.

• Employee recognition programs that include referral incentives.

• Potential for performance-based incentives.

• The opportunity to participate in our stock purchase plan.

• And more!

*As per terms of the employment agreement.

The Great Place to Work Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.