Manager, Commercial Management (11453)

Toronto Transit Commission (TTC); Ontario; On-site; CAD 124,000 - 156,000; Full time

Job summary

Join a leading transit authority as a Manager in Commercial Management. This mid-senior level position will steer contract administration and risk management while leading a team in supporting capital projects. The role emphasizes leadership, analytical skills, and strategic oversight within a dynamic operational environment.

Benefits

Pension Plan

Comprehensive health benefits

Professional development opportunities

Flexible hybrid work approach

Commitment to diversity and inclusion

Qualifications

• Experience in construction contract administration and claims management.
• Extensive knowledge of contract law and Ontario legislation.
• Proven leadership and management experience.

Responsibilities

• Manage post contract commercial responsibilities and provide specialist commercial advice.
• Assess contractor applications and handle payment certifications.
• Monitor contractual risks and support claim prevention strategies.

Skills

Negotiation

Risk management

Analytical skills

Communication

Education

University Degree in related discipline

Certification as Construction Contract Administrator (CCCA)

Project Management Professional (PMP)

Professional Engineer Ontario (P.Eng.)

Tools

MS Office (Excel, Word, Visio)

Database management systems

Job description

Join to apply for the Manager, Commercial Management (11453) role at Toronto Transit Commission (TTC)

Join to apply for the Manager, Commercial Management (11453) role at Toronto Transit Commission (TTC)

Toronto Transit Commission (TTC) provided pay range

This range is provided by Toronto Transit Commission (TTC). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$124,706.40/yr - CA$155,846.60/yr

JOB INFORMATION

Requisition ID: 11453

Number of Vacancies: 1

Department: Commercial Management (20001220) - Head & Staff - Commercial Management (30000598)

Salary Information: $124,706.40 - $155,846.60

Employment Type: Regular

Weekly Hours: 35 Off Days: Saturday and Sunday

Last Day to Apply: July 3, 2025

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Looking for a new and exciting job opportunity? We are looking for a Manager, Commercial Management to join our team!

What You Will Do

You will be directly reporting to the Director, Commercial Management, and you will be responsible for all post contract commercial management responsibilities, including providing specialist commercial advise, guidance and recommendations to mitigate commercial risks. This role is to support the Engineering, Construction and Expansion team in their portfolio of capital projects to develop, improve and expand the network.

You will be responsible to line manage a team of Senior Contract Administrators and Contract Administrators, providing them guidance and support to undertake their roles and responsibilities effectively.

You will also manage the assessment and valuation of contractor applications and handle payment certification in line with the relevant legislation, TTC processes and contractual terms. Challenge cost components when necessary, conduct audits as required, and ensure valuations align with agreed site progress.

You will draft suitable commercial correspondence and contractual notices in accordance with contractual conditions. Ensure proper retention and archiving of commercial records upon project close-out.

You will identify and closely monitor contractual risks, constraints, and contingencies to avoid or mitigate additional costs, penalties and delays.

You will assist the business area, program and project teams in promptly identifying any breaches of compliance with corporate governance and regulations.

You will work closely with the finance teams and the Project Management Office (PMO), to advise on the performance of cost reporting compared to forecasts and budgets for all assigned projects, covering aspects such as Cost Forecasting, Anticipated Final Cost, Cost of Work Done, Gross Billing, and Current Contract Value.

You will continuously support and monitor claim prevention strategies, plans and actions to protect the TTC’s best interests and reputation, including responsibility for the change and claims process.

You will also monitor, oversee, and report on the commercial aspects of designated projects. Alert the Project Manager or Business Unit Manager, to any issues and suggest mitigation strategies at the earliest opportunity.

You will execute final account settlements and internal reconciliations for project close-out within specified timelines and liaise closely with the finance team to ensure this is reflected in their respective close-out process.

You will participate in lessons learnt workshops at the end of every contract, or before the re-procurement of a contract, to ensure that the appropriate contracting strategy and contractual clauses are applied to reduce risk and protect the interests of TTC.

What Qualifications Do You Bring?

• Your education will consist of a completed University Degree, or College Diploma in a related discipline (i.e., Civil Engineering, Quantity Surveying, Contract/Construction Law, Business Administration, etc.) or a combination of education, training, and experience deemed to be equivalent.
• Additionally, certification as a Construction Contract Administrator (CCCA), Project Management Professional (PMP), Professional Engineer Ontario (P.Eng.), Certified Engineering Technologist (C.E.T.), Royal Institute of Chartered Surveyors or similar designation is considered as an asset.
• Your application will reveal experience of construction contract administration, claims management techniques and practices in a large multi project complex construction and infrastructure environment.
• Your application will also reveal extensive experience in the interpretation of contract law, and Ontario legislation (e.g. Construction Act, Professional Engineers Act, Canadian Construction Documents Committee documents, bespoke contract documents, specifications and drawings, and legal statutes and proceedings).
• Your application will demonstrate proven experience in managing projects and contracts in a multi-functional environment.
• Your application must reveal knowledge of quality assurance and quality control principles, practices and methods to lead the implementation of controls for contract management processes.
• Your application will demonstrate solid negotiation and oral/written/presentation skills to deal with all contract administration and commercial management issues and to lead claims negotiations with contractors.
• Your application will also demonstrate sound interpersonal and oral/written/presentation skills to present complex and/or new ideas with clarity and simplicity, liaise with all levels within the organization and in the field, and work effectively with specialists across multiple sectors.
• You must also have knowledge of risk management systems and processes to identify and mitigate risk; Recognized organizational and research skills to conduct research into current trends, leading practices, tools and technologies.
• Your application will reveal proficiency in MS Office (Excel, Word, Visio) with an understanding of database management systems.

What Skills Do You Bring?

• Apply analytical skills
• Communicate in a variety of mediums
• Demonstrate specialized expertise and knowledge in the assigned field
• Understand and apply administrative policies, processes, and procedures
• Plan and organize activities / projects to meet section and organizational goals

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities
• One of the great benefits of being a full-time TTC employee is becoming a member of the TTC defined pension plan
• A comprehensive package that covers health, dental, vision and more
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at [phone]. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

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