Manager, Commercial Intelligence

Toronto Pearson International Airport; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible retirement program with EMP.匹

RRSP and TFSA options

Non-Registered Savings Plans

Flexible hybrid work environment

Continuous learning opportunities

Reward and recognition program

Job summary

The Greater Toronto Airports Authority (GTAA) is seeking a Manager, Commercial Intelligence to build and advance the Commercial Data Strategy across its Commercial portfolio. You will lead data products, dashboards, and intelligence solutions that inform forecasting, planning, prioritization, and executive decision-making.

Reporting to the Director, Commercial Performance & Governance, you will partner with Commercial, Finance, IT, Data, and Analytics teams to translate priorities into trusted

Qualifications

• 3+ years in Commercial Intelligence, Revenue Operations, or related fields.
• Experience shaping data strategies, reporting ecosystems, and BI capabilities.
• Strong ability to translate questions into actionable insights.
• Cross-functional collaboration to align stakeholders and priorities.
• Clear communication of complex data to senior stakeholders.
• Familiarity with Power BI, Tableau, SQL, and advanced Excel.

Responsibilities

• Lead development and execution of the Commercial Data Strategy.
• Manage the roadmap for data products, metrics, dashboards, and reports.
• Translate priorities into data, analytics, and intelligence requirements.
• Partner with multiple teams to define requirements and deliver solutions.
• Design and oversee dashboards, scorecards, executive reporting, and forecasting inputs.
• Establish metrics, standards, and governance across the Commercial org.
• Integrate data across commercial, operational, financial, and market areas.
• Turn analysis into actionable insights for leaders and executives.
• Lead and develop a high-performing Commercial Intelligence team.
• Continuously improve the relevance and impact of intelligence products.

Skills

Power BI

Tableau

SQL

Advanced Excel

Stakeholder management

Leadership

Analytical thinking

Education

Bachelor's degree in Business/Commerce/Analytics

Job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
• Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Director, Commercial Performance & Governance, the Manager, Commercial Intelligence is responsible for building and advancing the Commercial Intelligence function across GTAA’s Commercial portfolio. The role leads the development and execution of the Commercial Data Strategy, establishing key metrics, reporting frameworks, dashboards, and intelligence products that support commercial performance management and decision-making.

Working closely with Commercial, Finance, IT, Data, and Analytics teams, the Manager translates business priorities into actionable data and intelligence solutions. The role integrates commercial, operational, financial, customer, and market insights to identify trends, risks, opportunities, and performance drivers, ensuring leaders have access to trusted intelligence that supports forecasting, planning, prioritization, and executive decision-making.

As a Manager, Commercial Intelligence, you will:

• Lead the development and execution of the Commercial Data Strategy.
• Establish and manage the roadmap for commercial data products, metrics, reporting capabilities, and intelligence products.
• Translate business priorities and questions into data, analytical, reporting, and intelligence requirements.
• Partner with Commercial, Finance, IT, Data, and Analytics teams to define requirements and guide delivery of intelligence solutions.
• Design and oversee the Commercial reporting ecosystem, including dashboards, scorecards, executive reporting, and forecasting inputs.
• Establish common metrics, reporting standards, and governance practices across the Commercial organization.
• Integrate commercial, operational, financial, customer, and market information to identify trends, risks, opportunities, and performance drivers.
• Translate analysis into actionable insights and recommendations for business and executive audiences.
• Lead and develop a high-performing Commercial Intelligence team.
• Continuously improve the quality, relevance, and impact of commercial intelligence products.

This is the role for you, if you have:

• 3+ years of experience in Commercial Intelligence, Revenue Operations, Commercial Operations, Business Operations, Business Intelligence, Analytics, Management Consulting, Product Management, or related fields.
• Experience developing or supporting data strategies, reporting ecosystems, performance measurement frameworks, or business intelligence capabilities.
• Strong analytical and problem-solving skills, with the ability to translate business questions into actionable insights.
• Experience working cross-functionally to align stakeholders, define priorities, and deliver solutions.
• Ability to communicate complex information clearly to senior stakeholders.
• Familiarity with business intelligence and analytics tools such as Power BI, Tableau, SQL, or advanced Excel.
• Experience with performance management, forecasting, planning, market intelligence, or benchmarking is considered an asset.
• Leadership experience through people management, coaching, project leadership, or cross-functional initiatives.
• Post-secondary education in Business, Commerce, Economics, Analytics, Engineering, Computer Science, or a related field.
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive

This position is exempt from Ontario's 2026 pay transparency requirements under Regulation 476/24.