Manager, Cloud Operations

Zafin; Ottawa; On-site; CAD 60,000 - 70,000; Full time

Job summary

An innovative firm is seeking a highly skilled Manager of Cloud Operations to lead their Azure cloud infrastructure. This role is vital for ensuring the scalability, reliability, and security of cloud environments while driving operational excellence. The ideal candidate will have extensive experience in IT operations, particularly in cloud services, and will be responsible for managing a team of cloud engineers. With a focus on automation and best practices, this position offers a unique opportunity to contribute to transformative projects within the banking sector. Join a culture that values diversity, teamwork, and professional growth.

Benefits

Competitive Salaries

Annual Bonus Potential

Generous Paid Time Off

Paid Volunteering Days

Wellness Benefits

Professional Growth Opportunities

Qualifications

• 10+ years of IT operations experience, focusing on cloud services.
• Proven experience in managing AWS or Azure environments at scale.
• Strong leadership skills with a focus on team development.

Responsibilities

• Lead Cloud Operations team to ensure high availability and security.
• Drive automation and infrastructure-as-code adoption.
• Optimize cloud cost management and governance.

Skills

Cloud Operations Management

Azure Cloud Infrastructure

Automation Tools (Terraform, Ansible)

CI/CD Pipelines

Networking and Security Best Practices

Problem-Solving Skills

Communication Skills

Education

Bachelor's or Master's degree in Computer Science

Certifications on cloud technologies

Tools

Azure Monitoring

Datadog

Splunk

Prometheus

Job description

Join to apply for the Manager, Cloud Operations role at Zafin

2 weeks ago Be among the first 25 applicants

Join to apply for the Manager, Cloud Operations role at Zafin

Get AI-powered advice on this job and more exclusive features.

The world's top banks use Zafin's integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin's platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.

Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.

We are seeking a highly skilled and motivated Manager, Cloud Operations to lead and optimize our Azure cloud infrastructure and services. This role is critical in ensuring the scalability, reliability, and security of our cloud environments while driving operational excellence. The ideal candidate will have a deep understanding of cloud architectures, automation, and best-in-class operational practices.

Job Responsibilities:

• Lead the Cloud Operations team to ensure high availability, performance, and security of cloud-based applications and services.
• Develop and execute a strategic roadmap for cloud operations, aligning with business objectives.
• Oversee incident management, disaster recovery, and business continuity strategies for cloud environments to support and align efforts to meet customer needs.
• Drive automation and infrastructure-as-code (IaC) adoption to improve efficiency and reduce operational overhead.
• Optimize cloud cost management and governance to ensure cost-effective usage of resources.
• Collaborate with security, compliance, and IT teams to enforce best practices and regulatory requirements.
• Establish and monitor KPIs, SLAs, and performance metrics to continuously improve service delivery.
• Provide leadership, mentorship, and development opportunities for a team of cloud engineers and operations professionals.
• Communicate proactively with customers and internal team members to deliver business value as a part of daily work management.
• Stay up to date with emerging technologies, trends, and industry best practices to drive innovation.
  
  

Minimum Required Technical Skills and Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Certifications on cloud technologies
• Industry accepted certifications in management space
• Domain knowledge of banking and financial institutions and/or large enterprise IT environment is desirable
• 10+ years of experience in IT operations with at least 5 years focused on cloud services.
• Proven experience in managing cloud environments (AWS or Azure) at an enterprise scale.
• Strong understanding of automation tools (Terraform, Ansible, CloudFormation) and CI/CD pipelines.
• Hands-on experience with monitoring, logging, and observability tools (Datadog, Splunk, Prometheus, Azure Monitoring etc.).
• Deep knowledge of networking, security best practices, and compliance frameworks (ISO, SOC2, NIST, etc.).
• Strong leadership and team management skills with experience in developing high-performing teams.
• Excellent problem-solving skills with a proactive approach to operational challenges.
• Strong communication and stakeholder management skills.
  
  

Minimum Soft Skills:

• Customer facing skills : Connect, Engage, Listen, Explain, Facilitate, Coordinate, Follow-through
• Strong, clear and concise written and verbal communication skills
• Ability to communicate effectively at all levels of the organization
• Strong interpersonal skills and can foster team collaboration.
• Ability to negotiate and convince
• Ability to identify innovative solutions to problems
• Out of the box thinking approach
• Ability to conceptualize and articulate new approaches and solutions
• Ability to collaborate and communicate to achieve positive outcomes
• Detail-oriented
• Strong ability to prioritize and meet deadlines
• Able to work under stress and conflicting timelines, when necessary
• Pro-active and has a strong desire to learn.
• Self-driven, high enthusiasm and ambition to succeed
  
  

What's in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Software Development

Referrals increase your chances of interviewing at Zafin by 2x

Sign in to set job alerts for “Operations Manager” roles.

Ottawa, Ontario, Canada CA$60,000.00-CA$70,000.00 3 weeks ago

Manager, Supply Chain Management (RFT 1.0 FTE)

Operations Manager / Business Development

Division Manager - Southeastern ON - Peterbilt

Manager, Leadership and Learning (RFT 1.0 FTE)

Manager, Procurement Services (Capital & Construction)

Senior Manager, ER&I - Operations Strategy

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.