Manager, Clinical Services & Program Operations - BC Cancer - Abbotsford

BC Cancer; Abbotsford; On-site; CAD 116,000 - 168,000; Full time

Job summary

An established industry player is seeking a dedicated Manager of Clinical Services/Program Operations to lead a team in advancing cancer care. This role involves overseeing clinical operations, managing staff, and implementing strategic priorities in a collaborative environment. The ideal candidate will have extensive experience in clinical settings and a strong background in operations management. Join a forward-thinking organization that values professional development and offers a comprehensive benefits package, ensuring a supportive workplace for all employees. This is an exciting opportunity to make a significant impact in the field of oncology care.

Benefits

Comprehensive benefits package

Health and wellness programs

Professional development opportunities

Generous vacation entitlement

Remote work friendly employer

Qualifications

• 7-10 years of recent related clinical experience with 2 years in a managerial role.
• Current registration with the British Columbia College of Nurses and Midwives.

Responsibilities

• Oversee clinical and operational leadership in a patient care setting.
• Manage staff, budget development, and operational plans.

Skills

Leadership

Communication Skills

Operations Management

Critical Thinking

Teamwork

Education

Bachelor's Degree in Nursing

Master's Degree in Healthcare

Job description

Manager, Clinical Services & Program Operations
BC Cancer
Abbotsford, BC

Join BC Cancer Abbotsford as their new Manager, Clinical Services/Program Operations and be a part of meaningful advancements in cancer care. This leadership position oversees a portfolio in radiation therapy which includes radiation therapists, brachytherapy and experienced nursing professionals. Located in the Fraser Valley, Abbotsford is a growing city with world-class amenities (including an international airport). Connect with us to learn more about this opportunity and grow your professional career in oncology care.

Responsibilities

The Manager, Clinical Services/Program Operations reports to a Director and in co-management with a Medical Director, and provides clinical and operational leadership, management expertise and is responsible for the effective and efficient management of a designated front-line clinical patient/client care department or program delivered through multi-disciplinary health care team(s) in a hospital or community-based direct patient/client care setting. The Manager, Clinical Operations oversees large portfolios including senior nursing roles in a role that requires managing multiple changing demands with ongoing interruptions, and significant physical demands within a hectic clinical setting. Responsibilities include:

• Managing and directing staff, budget development and oversight.
• Interpreting the intent of programs and applying operational decisions.
• Communicating with leadership colleagues and facilitating consensus.
• Implementation of operational plans.

The Manager is responsible for providing leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the designated service/program area. The Manager provides leadership and promotes the philosophy and goals of the organization by guiding the development and implementation of policies; applying and evaluating standards, policies, practices, and procedures to the assigned areas; empowering team thinking and innovation. Creates and promotes a practice environment that is focused on evidence-based improvements to patient/client-centred care that supports opportunities for research, learning and teaching for students and staff. The Manager models joint decision-making and alignment in goals and objectives, ensuring the provision of an inter-professional work environment and care through the maintenance of working relationships and liaison with medical, professional practice, administrative and other leadership positions.

What you'll do

• Develop strategic priorities and coordinate operational planning and implementation for the Cancer Centre in conjunction with the practice leaders and Senior Director, Regional Clinical Operations.
• Provide overall leadership and direction for team members using effective management techniques.
• Manage clinical service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.
• Develop effective and efficient practice and process to measure the use of resources and quality of care.
• Lead, in collaboration with physicians & professional practice leaders, the identification of evidence-based outcomes, the development of quality indicators and care pathways.

What you bring

Qualifications:

• A level of education, training and experience equivalent to a Bachelor's Degree in Nursing or a healthcare related degree from an accredited University, a Master's degree is preferred, plus a minimum of seven to ten (7-10) years recent related clinical experience that includes two (2) years working in a managerial/leadership capacity.
• Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or an appropriate recognized professional association.

You have:

• Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment.
• Strong skills in operations management.
• Foster collaborative working relationships that promote cooperative goal achievement.
• Self-directed and highly motivated.
• Demonstrate ability to lead teams and to promote teamwork.
• Critical thinking skills and problem resolution.
• Understanding and experience of quality assurance process, operational planning and program development.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations.
• Access to professional development opportunities through our in-house training programs.
• Enjoy a comprehensive benefits package.
• Annual statutory holidays with generous vacation entitlement.
• PHSA is a remote work friendly employer.

Job Type: Regular, Full Time

Wage: $116,591-$167,600 per year.

Location: 32900 Marshall Road, Abbotsford, BC V2S 0C2

Applications will be accepted until position is filled.

Hours of Work: Monday - Friday; 0800-1600.

Requisition Number: 179472E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia. BC Cancer is part of the Provincial Health Services Authority (PHSA).

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile.