Manager, Client Implementation (Trade)- EN

RBC; Montreal (administrative region); On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonuses

Flexible benefits

Comprehensive training program

Job summary

A major financial institution seeks a Manager for Client Implementation (Trade) in Montreal. This role entails leading client onboarding and execution of implemented trade solutions. Candidates must have a strong background in financial services, particularly trade finance, and excellent client interaction skills. The position offers competitive compensation and the chance to work with a collaborative team in a dynamic environment.

Qualifications

• Minimum 3 years of experience in a financial service role with client interactions.
• Strong critical thinking and collaboration skills.
• Proven ability to deliver exceptional client experiences.

Responsibilities

• Lead clients through the end-to-end implementation process.
• Analyze product requirements to develop implementation plans.
• Facilitate transition to servicing partners post-implementation.

Skills

Business Case Design

Communication

Critical Thinking

Interpersonal Relationship Management

Results-Oriented

Education

Post-secondary education in business administration or financial management

Job description

Manager, Client Implementation (Trade) – EN

Join to apply for the Manager, Client Implementation (Trade) – EN role at RBC.

What is the opportunity?

The RBC Manager, Client Implementation (Trade) role is your opportunity to become a critical member of the Implementation and Integration team, where you’ll drive exceptional client experiences for highly sophisticated businesses. Your primary focus will be leading commercial and corporate clients through the end‑to‑end implementation and integration process, ensuring seamless delivery of tailored solutions for core trade products. This includes tailored planning, disciplined project oversight and proactive communications with business clients.

Ideal Candidate

This opportunity is ideal for individuals who thrive in a team environment with a collaborative focus on delivering an exceptional client experience. Previous work experience in the financial services industry with a focus on trade finance and a high level of comfort interacting with clients are important for success in this role.

What will you do?

• Develop a deep understanding of the core trade product suite with an understanding of how each product can enable large and complex businesses to meet their specific needs.
• Analyze client’s product requirements to understand their unique needs to develop and execute a tailored implementation plan.
• Lead multiple implementation cases at a time, ensuring client’s onboarding and implementation plans progress in accordance with established expectations.
• Effectively engage partners for critical activities in support of the implementation process.
• Work in collaboration with a broader Implementation and Integration Team in Commercial Banking to identify, plan & deliver an exceptional implementation plan for clients and prospects based on strong knowledge of client’s operational requirements.
• Facilitate a seamless transition to servicing partners upon completing implementation, ensuring clients have clarity and confidence in their products, services and available support.
• French Language preferred.

What do you need to succeed?

Must‑have

• Minimum 3 years of demonstrated excellence in a financial service role that involved client interactions focused on trade finance and/or leading projects.
• Strong critical thinking, communication, and collaboration skills.
• Demonstrated proficiency in business acumen and ability to provide meaningful advice.
• Proven track record of delivering an exceptional client experience.
• Experience with emerging communications and technology (i.e., web‑based meetings, social media, digital banking, and mobile applications).

Nice‑to‑have

• Post‑secondary education at college or university level in business administration or financial management preferred e.g., BBA, B. of Commerce or equivalent work experience.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance‑based bonuses, flexible benefits and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results‑Oriented, Waterfall Model.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in‑the‑know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well‑being of our clients and communities at jobs.rbc.com.

Location: 16 York St, Toronto, Canada. Full time, 37.5 hours/week. Platform: Personal & Commercial Banking. Employment type: Regular. Pay type: Salaried. Posted 2025‑12‑17. Application deadline 2026‑01‑07.