Banking Advisor- EN

RBC; Shawville; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Total Rewards Program with bonuses

Flexible benefits

World-class training program

Career development opportunities

Coaching and leadership support

Dynamic, collaborative team

Job summary

RBC in Shawville, Quebec, is seeking a client-focused banking professional to support everyday banking, credit, and investment needs. You will engage with clients in-branch and the community, demonstrating digital banking, and collaborating with RBC partners to help clients achieve their goals.

You will build relationships, handle a full range of financial transactions, and deliver trusted advice in a dynamic team environment. bilingual English-French required for this role.

Qualifications

• Mutual Funds accreditation or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).
• Demonstrated passion for putting clients first in a target-driven environment.
• Strong problem-solving and people skills to build relationships with clients.
• Fluency in English and French to serve clients with bilingual needs.

Responsibilities

• Proactively engage with clients in the branch and community to uncover banking needs and opportunities.
• Educate clients and demonstrate digital banking to deliver memorable experiences and drive sales.
• Respond to client-initiated contact with a full range of financial transactions.
• Listen actively to understand individual client needs and provide tailored solutions.
• Own and prevent banking problems by addressing issues promptly.
• Cultivate relationships with RBC partners to maximize referrals and opportunities.

Skills

Mutual Funds accreditation

Bilingual English/French

Client-focused sales

Problem solving

Digital literacy

Job description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills tomaximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs.As an RBC ambassador,you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals.Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

Job Description

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills tomaximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs.As an RBC ambassador,you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals.Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Strong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Advice Based Solutions, Client Centricity, Client Discovery, Communication, Critical Thinking, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address

341 RUE MAIN:SHAWVILLE

City

Shawville

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2025-11-01

Application Deadline

2026-09-01

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com