Manager, Client Finance

GroupM; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading media company seeks a detail-oriented Manager, Client Finance in Toronto. This pivotal role focuses on managing financial workflows, resolving issues, and ensuring process integrity. Ideal candidates will have extensive experience in finance operations, team leadership, and strong billing knowledge. The position offers opportunities for growth and collaboration in a dynamic work environment.

Benefits

Competitive medical and dental insurance

Group retirement plans

Significant paid time off

Preferential partner discounts

Employee mental health awareness days

Qualifications

• 5+ years of experience in finance operations or project coordination required.
• Experience in media advertising agencies preferred.
• Proven leadership capabilities for small teams.

Responsibilities

• Manage end-to-end workflow from input to billing submission.
• Serve as first contact for issues requiring resolution.
• Prepare and manage budget control reports and month-end reports.

Skills

Billing

Invoice Reconciliation

Financial Workflows

Communication

Time Management

Problem Solving

Excel

Teamwork

Tools

Mediaocean

Prisma

Job description

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. For more information, visit wpp.com. WPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role, it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

We are seeking a detail-oriented and proactive Manager, Client Finance to join our team in a pivotal support role. This position serves as the first point of contact for concerns and issues before escalation to the Director and is expected to work alongside the Director to ensure smooth workflow management and process integrity across internal and external stakeholders.

Key Responsibilities:

• Serve as the first point of contact for issues requiring immediate attention or resolution.
• Attend and, when necessary, lead meetings with Shared Financial Services (SFS) and agency partners to address concerns and issues.
• Manage and resolve issues at a granular level, ensuring minimal disruption to workflow and service delivery.
• Work with the Director to manage the end-to-end workflow, from campaign input and vendor invoice reconciliation to final campaign billing submission to the agency.
• Routinely provide status updates to leadership and escalate issues that require Director-level intervention.
• Identify process gaps; collaborate with the Director and relevant teams to develop and implement effective solutions.
• Provide hands-on support to a team of four analysts during peak times or as needed.
• Assist the Director in the implementation, management, and review of internal controls, including IUC checks and maintaining required documentation.
• Prepare and manage budget control reports (BCRs) for monthly and billing reviews.
• Prepare and submit month-end reports for quality assurance review by the Director.

Requirements:

• 5+ years of experience in finance operations, billing, or project coordination.
• Experience working in media advertising agencies.
• Experience supporting or leading small teams.

Skills:

• Strong understanding of billing, invoice reconciliation, and financial workflows.
• Experience with tools like Mediaocean and Prisma.
• Comfortable identifying and solving problems quickly and thoroughly.
• Solid Excel skills (pivot tables, formulas, etc.).
• Strong communication skills – able to lead meetings and work with internal teams.
• Well-organized with good time management – can handle multiple tasks and deadlines.
• Proactive and detail-oriented – spots issues before they become problems.
• Team player – able to support others, especially during busy times.

Life at WPP Media & Benefits:

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. While we appreciate all applications received, only those candidates selected for an interview will be contacted.