Manager, Caregiver Wellness and Seniors Supports (2026-381-CC)

Woodgreen-Community-Services; Toronto; Hybrid; CAD 85,000 - 93,000; Full time

Job summary

WoodGreen is seeking a Manager for Caregiver Wellness and Seniors Supports to lead a continuum of community-based services within the Mental Health, Addictions and Developmental Services portfolio, including Caregiver Support and Wellness, Social Work, and Full Circle programs. You will provide staff leadership, budgeting oversight, and program development.

The role emphasizes clinical supervision, quality improvement, partnership building with community organizations, and ensuring culturally

Qualifications

• MSW or post-graduate degree in a related area and/or combination of relevant education and experience.
• Registered and in good standing with the College of Social Workers and Social Service Workers or another regulatory body.
• Minimum 5 years management experience preferably in the community sector and unionized environment.

Responsibilities

• Provides ongoing orientation and supervision to all program staff and ensures staff development.
• Oversees staff issues, conducts debriefings, and provides clinical supervision.
• Manages recruitment and hiring under Collective Agreement procedures.
• Direct supervision of Caregiver Support and Wellness, Social Work, and Full Circle programs.
• Plans staff development in collaboration with the Director.
• Coordinates volunteers and student training across programs.
• Manages program operations, budgeting, and evaluation to meet objectives.
• Prepares program and statistical reports and needs assessments.
• Builds and maintains relationships with community partners and funders.

Skills

Management experience

Staff supervision

Leadership

Education

MSW or Post-Graduate degree

Registration with CSSW or regulatory body

Job description

Competition # 2026-381-CC

Manager, Caregiver Wellness and Seniors Supports (2026-381-CC)

• Employment Type: (18-month) Contract Salary, Non-Bargaining Unit (1 Vacancy)
• Work Hours: 35 hours/week (M-F 9am-5pm, with some evenings and weekends)
• Work Setting: Hybrid - 815 Danforth Avenue, Toronto, Ontario
• Salary: $85,000 - $93,000
• Application Deadline: October 19, 2026 by 11:59 pm

Who We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.

Visit woodgreen.org to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Community Care, Mental Health & Addictions

The Manager provides leadership and oversight for a continuum of community-based services within the Mental Health, Addictions and Developmental Services (MHADS) portfolio, supporting caregivers and older adults with complex health, mental health, addictions, cognitive and aging-related needs. This portfolio includes Caregiver Support and Wellness, Social Work, and Full Circle programs. The Manager is accountable for the effective delivery, quality and performance of these programs, including staff leadership and development, annual planning, budgeting, legislative and organizational compliance, protocol development, continuous quality improvement, and strong relationship building with community, clients, partners, and funders.

What You Will Do

Human Resource Management:

• Provides ongoing orientation and supervision to all program staff; conducts annual performance appraisals; and ensures ongoing staff professional development.
• Provides direction and support to staff regarding program issues; engages in team building and debriefing of crises incidents through individual meetings with staff and in team meetings; provides clinical supervision.
• Ensures the recruitment and hiring of qualified staff under the procedures of the Collective Agreement.
• Provides direct supervision of Caregiver Support and Wellness program, Social Work, and Full Circle programs and related program staff.
• In collaboration with the Director, ensures the planning and implementation of a staff development program for the program areas.
• Ensures the effective utilization of volunteers and students throughout the program areas and ensures a program of support and training for them.

Program Oversight:

• Carries out the management responsibilities for operating the program areas, including planning and evaluation to ensure the strategic unit directions and objectives are achieved.
• Assists the Director in the preparation and monitoring of the programs’ financial information and program area budgets.
• Ensures the program’ statistical information systems operate within the organization’s management information systems policies and procedures.
• Prepares statistical reports, program reports and submissions.
• Perform needs assessment to identify service needs and gaps that can be addressed through program areas.
• In consultation with the Director, responds to community needs and ensures existing and new program development ideas will meet these needs.
• Ensures that program and funder targets are met.

Community Relations and Partnerships:

• Develops and maintains strong working relationships with community partner agencies.
• Supports development and growth of Caregiver portfolio through strategic partnership engagement and development.
• Maintains and develops contacts with other Mental Health/Addictions, seniors, and caregiver-focused groups and community agencies and attends external meetings.

General:

• Represents the Unit and/or MHADS portfolio on internal committees.
• Engages in ongoing training and education to upgrade skills to fulfill the responsibilities of the position.
• Ensures that programs are responsive, and culturally and linguistically sensitive, to the individual and caregivers needs.
• Upholds and consistently incorporates into practice harm reduction, trauma-informed, anti-racism and anti-oppressive principles.
• Carries out additional management duties as identified from time to time by the Director.

What You Bring to the Team

• M.S.W. or Post-Graduate degree in a related area and/or combination of relevant education and experience.
• Registration and in good standing with the College of Social Workers and Social Service Workers or another relevant regulatory body (i.e. CPRO).
• Minimum 5 years management experience preferably in the Community sector and unionized environment.

What Will Set You Apart

• Comprehensive understanding and knowledge of the mental health, addictions, geriatrics, health sector, and community resources.
• Demonstrate knowledge of issues affecting marginalized communities, policies, legislation, programs, and other issues related to scope of practice and social determinants of health.
• Experience working with and supporting diverse and marginalized communities.
• Solid knowledge of the Mental Health legislation; Mental Health Recovery, Harm Reduction, Anti-Oppressive and Anti-Racism, and Trauma-Informed principles; and mental health and addictions treatment systems.
• Experience in providing clinical supervision to social workers and/or other mental health professionals and trainees.
• Demonstrated experience building strong relationships with external and internal partners.
• Knowledge and demonstrated skills in program development and evaluation, financial management, and leadership skills.
• Strong computer proficiency and familiarity with client data management systems.
• Strong organizational and team building skills.
• Outstanding communication (written and verbal) and interpersonal skills.
• Proven ability to work within a multi-disciplinary environment.
• Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
• Ability to work independently with minimal direction.
• Personal knowledge and lived/living experience of issues that affect communities and populations served by WoodGreen is a strong asset
• Proficiency in second language, written and oral, is a strong asset.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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