Manager, Campus Facilities Operations

Red-Deer-Polytechnic-1; Red Deer; On-site; CAD 90,000 - 130,000; Full time

Job summary

Red Deer Polytechnic in Alberta seeks a Manager, Campus Facilities Operations to lead day-to-day campus facilities, utility performance, energy optimization and regulatory reporting for the campus portfolio.

You will supervise two direct reports, set priorities and service standards, manage a $3 million annual utilities budget, oversee contracts, ensure safety and code compliance, and drive data‑driven improvements to sustain reliable, efficient facilities.

Qualifications

• Experience leading facilities operations and building systems.
• Proven budget management and cost-control abilities.
• Knowledge of regulatory codes and safety standards.

Responsibilities

• Lead day-to-day campus facilities operations for reliability and safety.
• Oversee utilities, energy management and sustainability initiatives.
• Manage contracts, vendors and procurement processes for services.
• Develop and monitor budgets, reporting and compliance with codes.
• Lead staff development, performance reviews and service standards.

Skills

People leadership

Budget management

Facilities management

Regulatory compliance

Tools

CMMS

BMS

Metering systems

Job description

The Manager, Campus Facilities Operations provides strategic and operational leadership for the day-to-day physical operation, utility performance, energy optimization, and regulatory reporting of Red Deer Polytechnic’s campus facilities portfolio. The role is accountable for delivering reliable, efficient, and compliant facilities services, ensuring that campus environments remain safe, functional, code-compliant, cost-effective, and responsive to institutional needs.

The Manager exercises independent judgment and management authority, with full accountability for people leadership, operational direction, and resource management. The position directly supervises and develops staff, and role establishes clear priorities, service standards, and performance expectations, while fostering an engaged and accountable team culture.

The role holds accountability for the institution’s approximately $3 million annual utilities budget, including consumption monitoring, forecasting, procurement support, demand management, conservation initiatives, and building optimization strategies. It provides leadership in energy efficiency, sustainability implementation, infrastructure data integrity, and government reporting, ensuring compliance with regulatory obligations, reporting obligations to the government, and advancing institutional sustainability goals.

Position Responsibilities

Campus Facilities Operations

• Oversight of operational contracts pertaining to campus facilities, building systems, utility and energy management, janitorial and related services, including preventative, corrective and demand maintenance activities.
• Monitor service requests, system reliability, campus conditions and work completion to maintain operational readiness across academic, administrative, residential and public spaces.
• Coordinate outages, shutdowns, inspections, site access and quality assurance for operational work and minor renewals.
• Leverage and understand key performance indicators and metrics of operational systems and platforms to form trends and a database that informs data-driven decisions for optimization, predictive maintenance, energy management and budget planning activities.
• Financial Accountability: Responsible for $3 million annual utilities budget and the long-term planning for the annual Alberta Infrastructure Capital Maintenance and Renewal ( CMR ) funding grant.
• Supervise two direct reports, the Operations Coordinator and the Facilities Coordinator, and set priorities, expectations, schedules, development goals and service standards.
• Responsible for coordinating and optimizing the work of direct reports, ensuring effective delegation, workload management, and continuous improvement of operational processes.
• Manage recruitment, hiring onboarding, coaching, training, performance feedback, progressive discipline and termination processes as required.
• Promote a respectful, safety-focused, accountable and service-oriented team culture.

Utilities, Energy and Sustainability

• Accountable for the institution’s approximately $3 million annual utilities budget, including electricity, natural gas, water, sewer, energy generation, demand charges, utility contracts, billing validation, forecasting and variance analysis.
• Lead campus energy management and optimization strategies that improve building performance, reduce avoidable utility costs, support emissions reduction, and advance institutional sustainability objectives.
• Establish utility baselines, key performance indicators, consumption dashboards and reporting processes to identify trends, anomalies, savings opportunities, operational risks and investment priorities.
• Use CMMS , BMS , metering, utility billing, energy management and facilities data to support predictive maintenance, recommissioning, retro-commissioning, demand management and building systems optimization.
• Prepare recommendations, business cases and reports related to energy conservation, utility procurement, utility rate impacts, building automation improvements, metering, capital renewal, emissions reduction and operating efficiencies.
• Hold facilities management contractors, consultants and service providers accountable for utility performance, building systems optimization, corrective action plans and measurable service outcomes.
• Oversee utility-related contracts and the procurement of energy-management advisors, commissioning agents, consultants or other specialized support required to optimize campus utility performance.

Contracts and Vendor Management

• Oversight and performance management of operational service contracts, scopes of work, contractor performance reviews, service-level expectations and invoice validation.
• Sponsor and lead procurement processes, obtain quotations or proposals, and recommend contract awards, amendments or renewals.
• Ensure contractors meet safety, compliance, documentation and quality requirements.
• Leverage and understand key performance indicators and metrics to determine if vendors and contacts are performing well, optimized within a minimum of agreed-upon terms.

Budgeting, Compliance and Reporting

• Develop, monitor and forecast operating budgets, utilities costs and contracted services expenditures within the assigned portfolio.
• Ensure work is completed in accordance with codes, legislation, institutional policies and documentation standards.
• Provide regular operational reporting related to service levels, budget status, utilities performance, risks and priorities.

Risk, Planning and Continuous Improvement

• Develop annual operating plans, seasonal readiness, emergency response protocols, shutdown planning and operational risk mitigation.
• Oversight and continuous improvement of procedures, workflows, CMMS /