Manager, Business Transformation

Doane-Grant-Thornton-LLP; Toronto; On-site; CAD 102,000 - 132,000; Full time

Benefits offered by this job

Profit sharing

Flex days

RRSP contributions

Firmwide holiday closure

Wellness benefits

Concierge-like benefits

Work from anywhere in Canada in the夏 4

Job summary

Doane Grant Thornton in Toronto is seeking a Manager, Business Transformation to lead enterprise-level change initiatives across people, processes, and technology. You will partner with leaders to translate priorities into practical solutions that deliver measurable business outcomes and improve colleague and client experiences.

The role emphasizes change management, process improvement, and analytics, with a focus on delivering adoption across complex, matrixed environments.

Qualifications

• Undergraduate degree in Business, Accounting, Engineering, or related discipline.
• 5–7 years of experience in business transformation, consulting, or related roles.
• Experience working in complex and highly matrixed environments.
• Strong analytical, problem-solving, and stakeholder engagement skills.
• Proven ability to lead or influence cross-functional initiatives in complex environments.
• Excellent communication, facilitation, and presentation skills, with the ability to simplify complex concepts and present them clearly to diverse audiences.
• Ability to manage multiple priorities and navigate ambiguity

Responsibilities

• Partner with leaders to design and deliver transformation initiatives aligned with Firm strategy and measurable outcomes.
• Translate complex business challenges, data, and insights into structured approaches, actionable plans, and clear recommendations that influence decisions.
• Lead process design and optimization by analyzing workflows, facilitating current- and future-state workshops, identifying root causes, and designing scalable solutions.
• Use quantitative and qualitative analysis, reporting, dashboards, and performance measures to guide decisions, track impact, and enable continuous improvement.
• Design and implement change strategies, including impact assessments, stakeholder engagement, learning, risk assessments and adoption measures.
• Monitor adoption and outcomes, address resistance, incorporate feedback, and refine approaches to sustain new behaviours and ways of working.
• Drive execution within scope, timelines, and success measures; support initiative scoping, prioritization, sequencing, governance, and transparent performance reporting.
• Partner cross-functionally to develop integrated change, communication, and learning approaches and deliver integrated solutions.
• Lead and develop through clear direction, coaching, feedback, and capability building, while contributing to a collaborative team culture.

Skills

Strong analytical

Stakeholder engagement

Executive communication

Cross-functional leadership

Ambiguity management

Experience in matrixed environments

Presentation skills

Education

Undergraduate degree in Business, Accounting, Engineering, or related discipline

Tools

Microsoft PowerPoint

Microsoft Excel

Power BI

GenAI tools

Microsoft D365

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

Role Summary

As a Manager, Business Transformation, you will help bring the Firm’s strategy to life by leading workstreams within enterprise-wide transformation initiatives across people, processes, and technology. Operating at the intersection of strategy and execution, you will partner with leaders and cross-functional teams to translate priorities into practical solutions that deliver measurable business outcomes and improve colleague and client experiences. The role balances change management and process improvement. Depending on portfolio needs, you may bring deeper expertise in change management or strength across both disciplines, while working with complementary capabilities across the team. Success requires analytical rigour, stakeholder influence, execution accountability, and comfort navigating ambiguity and evolving priorities.

As a Manager, Business Transformation your responsibilities will include:

• Partner with leaders to design and deliver transformation initiatives aligned with Firm strategy and measurable outcomes.
• Translate complex business challenges, data, and insights into structured approaches, actionable plans, and clear recommendations that influence decisions.
• Lead process design and optimization by analyzing workflows, facilitating current- and future-state workshops, identifying root causes, and designing scalable solutions.
• Use quantitative and qualitative analysis, reporting, dashboards, and performance measures to guide decisions, track impact, and enable continuous improvement.
• Design and implement change strategies, including impact assessments, stakeholder engagement, learning, risk assessments and adoption measures.
• Monitor adoption and outcomes, address resistance, incorporate feedback, and refine approaches to sustain new behaviours and ways of working.
• Drive execution within scope, timelines, and success measures; support initiative scoping, prioritization, sequencing, governance, and transparent performance reporting.
• Partner cross-functionally to develop integrated change, communication, and learning approaches and deliver integrated solutions.
• Lead and develop through clear direction, coaching, feedback, and capability building, while contributing to a collaborative team culture.

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Manager, Business Transformation? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

• Undergraduate degree in Business, Accounting, Engineering, or a related discipline
• 5–7 years of experience in business transformation, consulting, or related roles.
• Experience working in complex and highly matrixed environments.
• Strong analytical, problem-solving, and stakeholder engagement skills
• Proven ability to lead or influence cross-functional initiatives in complex environments
• Excellent communication, facilitation, and presentation skills, with the ability to simplify complex concepts and present them clearly to diverse audiences.
• Ability to manage multiple priorities and navigate ambiguity

The following are considered assets to the role:

• Experience in a professional services environment
• Advanced proficiency with Microsoft PowerPoint, Excel, Power BI, or other analytics tools.
• Proficiency with GenAI and other AI tools
• Proficiency with Microsoft D365
• Certifications in process improvement (e.g. Six Sigma) or change management (e.g. Prosci, CCMP) are strongly preferred.

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

• Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you. We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $101,900–$132,440 in Toronto. If the role is available in other locations, the range may differ to reflect local market factors.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?