Manager, Business Process Reengineering

Canadian Tire Corporation; Toronto; On-site; CAD 79,000 - 131,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Continuing Education Programs

Career growth opportunities

Product discounts

Job summary

Canadian Tire Corporation, Limited (CTC) is seeking a Manager, Business Process Reengineering to lead strategic redesign initiatives across the organization. You will guide cross-functional teams, apply Lean Six Sigma, and drive data-driven improvements that optimize efficiency and outcomes.

This role emphasizes collaboration, change management, and the adoption of emerging tech such as RPA and generative AI to sustain performance gains across retail operations.

Qualifications

• Post-secondary education in business, engineering, or related field.
• Minimum of 10 years in business process reengineering/process optimization or management consulting.
• Retail industry experience is imperative.
• Strong technical background with Lean Six Sigma, process optimization, and advanced analytics.
• Proven experience in project management and Agile execution.
• Excellent leadership and facilitation skills; ability to drive consensus.
• Strong understanding of change management principles.
• Experience with workflow design, robotic process automation, and generative AI.
• Exceptional analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Leading and facilitating internal strategic projects focused on process reengineering and redesign.
• Applying systems thinking to analyze and improve business processes.
• Utilizing Lean Six Sigma methodologies to drive process optimization and efficiency.
• Managing projects using Agile and traditional project management techniques.
• Collaborating with cross-functional teams to ensure successful project delivery.
• Holding team members accountable for project milestones and deliverables.
• Designing and implementing technology solutions, including emerging technologies such as robotic process automation and generative AI.
• Conducting advanced data analysis to support decision-making and process improvements.
• Managing change initiatives to ensure successful adoption of new processes and technologies.
• Providing expert consultation and guidance on process reengineering best practices.

Skills

Lean Six Sigma

Process optimization

Advanced analytics

Project management

Agile

Change management

Workflow design

Robotic process automation

Generative AI

Leadership

Facilitation

Communication

Education

Post-secondary education (business/engineering)

Tools

None

Job description

What you'll do

The Manager, Business Process Reengineering is responsible for strategic process improvement initiatives, managing the reengineering process across various business groups, and leading a data-driven approach to process optimization. The Manager, Business Process Reengineering acts as a conscience for process improvements and works on conducting ongoing performance monitoring of process metrics, communicating key findings, risks, and opportunities to the AVP of Business Process Reengineering.

• Leading and facilitating internal strategic projects focused on process reengineering and redesign.
• Applying systems thinking to analyze and improve business processes.
• Utilizing Lean Six Sigma methodologies to drive process optimization and efficiency.
• Managing projects using Agile and traditional project management techniques.
• Collaborating with cross-functional teams to ensure successful project delivery.
• Holding team members accountable for project milestones and deliverables.
• Designing and implementing technology solutions, including emerging technologies such as robotic process automation and generative AI.
• Conducting advanced data analysis to support decision-making and process improvements.
• Managing change initiatives to ensure successful adoption of new processes and technologies.
• Providing expert consultation and guidance on process reengineering best practices.

What you bring

• Post-secondary education, preferably in business, engineering, or a related field.
• Minimum of 10 years of experience in business process reengineering/process optimization, or management consulting.Experience in the retail industry is imperative.
• Strong technical background with expertise in Lean Six Sigma, process optimization, and advanced analytics.
• Proven experience in project management and Agile execution.
• Excellent leadership and facilitation skills, with the ability to lead meetings and drive consensus.
• Strong understanding of change management principles and practices.
• Experience with emerging technology solutions, including workflow design, robotic process automation, and generative AI.
• Exceptional analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

We're always looking for great talent! In addition to competitive pay, we offer:

• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts

Broadband Salary Range: $79,000 - $131,000 CAD.

Our typical hiring range is between $79,000.00 - $120,000.00 CAD Annual. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (CTC) is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.