Manager, Business Performance Management

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent financial institution in Toronto is seeking a Manager for Business Performance Management. The successful candidate will enable critical strategies, support data-driven insights, and enhance collaboration across various stakeholders. Candidates should have expertise in data analysis, strategic thinking, and proficiency with data visualization tools. This full-time position offers a dynamic work environment.

Qualifications

• Strong ability to collect, analyze and interpret large complex data sets.
• Proficiency with data visualization and reporting tools.
• Excellent written and oral communication skills.

Responsibilities

• Support performance management frameworks for Commercial Operations.
• Prepare executive level materials for QBR.
• Facilitate collaboration and feedback across departments.

Skills

Data analysis

Strategic thinking

Data visualization

Communication skills

Deadline-driven

Presentation skills

Tools

Tableau

Excel

Power BI

PowerPoint

Job description

Job Summary

Job Description

What is the opportunity?

As the Manager, Business Performance Management you will support the enablement of critical business strategies and work alongside a data-oriented team that designs, builds and delivers reusable data assets and dashboards, and provides objective, timely and value-added insights to our strategic stakeholders across all Commercial Operations pillars. You will support the coordination for multiple stakeholders, driving collaboration and ensuring timeline completion of review cycles. You will support in the end-to-end execution of critical reporting deliverables for Commercial Operations Quarterly Business Review (QBR) and build ad hoc reporting and frameworks as required.

What will you do?

• Support Commercial Operations wide performance management frameworks that align to business segment strategy, Commercial Operations and our broader PCO ambitions.
• Prepare executive level materials including Quarterly Business Review (QBR) and operational metrics visualizations for senior level consumption
• Facilitate collaboration and feedback across departments and SMEs to gather inputs and align on reporting objectives
• Support inquiries related to reporting deliverables and performance metrics
• Identify trends, variances and key themes to support decision-making and strategic discussions
• Drive improvement to the reporting lifecycle, identifying opportunities to streamline processes and enhance quality

What do you need?

Must-have

• Strong ability to collect, analyze and interpret large complex data sets to find patterns and draw actionable conclusions
• Strategic thinking and the ability to align metrics to strategic objectives to measure progress against business outcomes
• Proficiency with data visualization and reporting tools like Tableau, Excel, and Power BI
• Demonstrated ability in written and oral communication skills along with strong presentation skills.
• Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously
• Proficient in PowerPoint and creating executive level presentations

Nice-to-have

• Experience in Commercial Operations / Operational Data & Systems
• Experience with Agile

Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-23

Application Deadline:

2025-08-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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