Manager, Business Markets - North Shore

RBC; North Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

RBC seeks a skilled leader to head its business markets team in North Vancouver. This role involves enhancing client relationships, recruiting top talent, and implementing digital solutions. Join RBC to foster growth in a collaborative environment focused on exceptional customer service and community engagement.

Benefits

Comprehensive Total Rewards Program

Professional development opportunities

Collaborative team environment

Qualifications

• Strong coaching and leadership skills.
• Knowledge of financial analysis and risk assessment.
• Ability to develop business and community networks.

Responsibilities

• Lead a business markets team focused on client relationships.
• Recruit and manage top talent in the banking sector.
• Promote digital solutions for clients’ businesses.

Skills

Adaptability

Business Development

Communication

Talent Management

Customer Relationship Management (CRM)

Education

Post-secondary diploma/degree in Commerce or Business Administration

Job description

Job Summary

Job Description

What is the opportunity?

You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

What will you do?

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice

• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience

• Develop your team’s capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines

• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups

• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-have

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients

• Strong coaching and leadership capabilities to create and sustain a high performing professional team

• Ability to develop and maintain strong business and community networks

• Proven ability to build strong relationships with key stakeholders

• Experience with emerging communications and technology (i.e. web based meetings,social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors

Nice-to-have

• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset

• Commercial Banking and/or Business Markets experience an asset

• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing future opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

• A unique opportunity for personal and professional growth

Job Skills

Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork

Additional Job Details

Address:

1789 LONSDALE AVE:NORTH VANCOUVER

City:

NORTH VANCOUVER

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-04-14

Application Deadline:

2025-07-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.