Manager, Business Markets

RBC; Burnaby; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Performance-based bonuses

Flexible benefits

Competitive compensation

Job summary

RBC is seeking a senior leader to head a Business Markets team in Canada, driving client acquisition, retention and growth. You will coach a high-performing group in delivering exceptional client experiences, while expanding RBC’s network in the business community and promoting digital solutions.

You will guide credit and portfolio activities, collaborate with leaders and communities, and ensure a strong, compliant, revenue-generating operation aligned with RBC values.

Qualifications

• Knowledge of financial analysis and risk assessment in business banking.
• Strong coaching and leadership to build high-performing teams.
• Ability to develop business and community networks.
• Proven ability to build relationships with stakeholders.
• Experience with digital banking/tech tools and competitive landscape.

Responsibilities

• Lead a business markets team to maximize RBC’s market position and client relationships.
• Coach and develop talent; drive recruiting, development and engagement.
• Oversee credit and portfolio management to ensure credit quality and operations.
• Promote RBC brand and build networks with business leaders and community groups.
• Drive digital enablement for clients to leverage RBC digital solutions.

Skills

Financial analysis

Risk assessment

Leadership

Networking

Stakeholder management

Digital banking

Credit skills

Education

Post-secondary degree/diploma

Tools

CRM systems

Job description

Job Description

You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

What will you do?

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice
• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience
• Develop your team’s capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups
• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-have

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients
• Strong coaching and leadership capabilities to create and sustain a high performing professional team
• Ability to develop and maintain strong business and community networks
• Proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings, social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors

Nice-to-have

• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset
• Commercial Banking and/or Business Markets experience an asset
• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What’s in it for you?

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing future opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A unique opportunity for personal and professional growth

Job Skills

Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork

Additional Job Details

• Address: 626 6 AVE:NEW WESTMINSTER
• City: New Westminster
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-09-23
• Application Deadline: 2026-10-05

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.