Manager, Business Development (AMER)

GitLab; Canada; Remote; USD 119,000 - 175,000; Full time

Job summary

An established industry player is seeking a Manager of Business Development to lead a dynamic team in a fully remote environment. This role involves hiring, onboarding, and mentoring Business Development Representatives, ensuring their success while collaborating closely with sales teams to drive results. The ideal candidate will have a strong background in sales and people management, with a passion for technology and a commitment to fostering an inclusive culture. Join this innovative firm and play a crucial role in shaping the future of software development while contributing to a mission that empowers everyone to co-create impactful solutions.

Qualifications

• Experience in sales, marketing, or customer service for a technical product.
• Experience managing people is required; experience driving new logos a plus.

Responsibilities

• Train BDR Team to create qualified opportunities.
• Ensure BDR Team members improve performance through coaching.

Skills

Sales experience

People management

B2B software knowledge

Excellent spoken and written English

CRM software experience

Marketing automation software

Technical product knowledge

Tools

Salesforce

Job description

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

Thanks to products like Duo Enterprise and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organization.

This role is 100% remote and will be located in the United States or Canada.

An overview of this role

As a Manager of Business Development in AMER, you will hire, onboard, and mentor outbound Business Development Representatives (BDRs) in your region, ensuring their success at GitLab. You'll partner closely with the sales team, and ultimately drive pipeline and results. In this role, you will report to the Director, Business Development.

What you’ll do

• Train other members of the BDR Team to identify, contact, and create qualified opportunities.
• Ensure BDR Team members improve performance and abilities over time by providing coaching and feedback in recurring weekly 1:1s.
• Plan for hiring and onboarding new BDRs.
• Work closely with the Events and Digital teams on Field events and targeted ad and nurture campaigns.
• Work closely with other members of the Sales Development Leadership and the Sales Development Operations team to improve opportunity management and qualification processes.
• Work closely with Sales, including the Regional Sales VPs/Directors/Area Sales Managers, to identify key company accounts to develop.
• Work in collaboration with Content, Marketing Program Managers, and Product Marketing to develop effective messaging for outbound communications to your team’s assigned accounts.

What you’ll bring

• Experience in sales, marketing, or customer service for a technical product.
• Experience managing people is required; experience driving new logos a plus.
• Experience managing teams working Commercial accounts.
• Excellent spoken and written English.
• Experience with CRM software (Salesforce preferred).
• Experience in sales operations and/or marketing automation software preferred.
• Understanding of B2B software, Open Source software, and the developer product space is preferred.
• Passionate about technology and learning more about GitLab.
• Be ready to learn how to use GitLab and Git.
• You share our values, and work in accordance with those values.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range: $119,000 - $175,000 USD.

Country Hiring Guidelines:

GitLab hires new team members in countries around the world. All of our roles are remote; however, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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