Manager, Business Development

Doxim; Markham; Hybrid; CAD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible benefits

Remote/hybrid work options

Employee referral program

Job summary

Doxim, a leader in customer communications, seeks a Manager, Business Development to drive the sales pipeline and develop high-performing BD teams across North America. The role partners with Marketing and Sales to craft targeted campaigns and accelerate revenue growth.

You will coach entry through senior level BDRs, implement multi-channel outreach, and ensure effective forecasting and CRM integrity, while thriving in a fast-paced, collaborative environment.

Qualifications

• Bachelor’s degree in Business Administration, Marketing or a related field.

Responsibilities

• Hire, train, and coach a high-performing business development team.
• Set clear expectations, monitor performance, and address gaps promptly.
• Develop prospecting strategies across phone, email, social media, and other channels to generate qualified pipeline.
• Partner with Sales and Marketing to align goals, campaigns, account targeting, and lead follow-up.
• Guide the team in engaging decision-makers and creating qualified opportunities within Doxim’s target markets.
• Maintain accurate CRM data and provide reliable reporting and forecasts on team activity, meetings, conversions, and pipeline contribution.
• Test and refine outreach tactics, workflows, and tools to improve productivity and opportunity quality.

Skills

Strong problem-solving

Detail-oriented

Oral & written communication

Presentation skills

Time management

Multi-tasking

Active listener

Collaboration

Autonomy

Education

Bachelor’s degree in Business Administration, Marketing or related field

5+ years of relevant Sales experience (B2B a plus)

Tools

Salesforce

Pardot

CRM/SLA Management Systems (Salesforce preferred)

MS Office

Sales Engagement tools

B2B Marketing Automation Software

Job description

Who We Are

For over 25 years, Doxim has helped organizations transform the way they deliver critical communications through innovative technology, secure omnichannel solutions, and an unwavering commitment to excellence. Today, we proudly support more than 1,500 clients across a variety of industries, helping businesses communicate more effectively and create stronger customer experiences. What truly sets us apart is our people. We are building a culture where fresh ideas are welcomed, growth is encouraged, and employees are empowered to take on meaningful challenges, make a real impact, and help shape the future of customer communications.

Doxim's New Manager, Business Development

We’re looking for a Manager, Business Development to lead the generation of qualified sales opportunities and build a strong pipeline that fuels Doxim’s revenue growth. Reporting to the SVP, Sales Operations & Marketing, this role will partner closely with Marketing and Sales leadership to develop targeted campaigns, align goals, and drive measurable results.

Responsibilities

• Hire, train, and coach a high-performing business development team
• Set clear expectations, monitor performance, and address gaps promptly
• Develop prospecting strategies across phone, email, social media, and other channels to generate qualified pipeline
• Partner with Sales and Marketing to align goals, campaigns, account targeting, and lead follow-up
• Guide the team in engaging decision-makers and creating qualified opportunities within Doxim’s target markets
• Maintain accurate CRM data and provide reliable reporting and forecasts on team activity, meetings, conversions, and pipeline contribution
• Test and refine outreach tactics, workflows, and tools to improve productivity and opportunity quality

Skills

• Strong problem-solving and critical thinking abilities
• Detail-oriented
• Strong oral and written communication, and presentation skills
• Comfort operating in fast paced, high-complexity environments
• Time management including work planning, prioritization, and organization
• Ability to handle multiple priorities or tasks
• Active listener
• Ability to collaborate and work autonomously
• Flexible and adaptable

Proficient Knowledge And Experience With

• MS Office
• Sales Engagement tools
• CRM/SLA Management Systems (Salesforce preferred)
• B2B Marketing Automation Software

Business Acumen

• Manage, influence, recognize, motivate, coach, and develop team members
• Understanding of specific domain with clear understanding of interdependencies between other domains
• Act in a confidential manner
• Negotiate to an effective outcome
• Readiness to accept challenging assignments
• Presentation skills and communicating to all levels
• Act as evangelist and trusted advisor

Leadership Acumen

• Manage conflict
• Leadership, relationship building, communication, and influencing skills
• Assertiveness, directness, and a ‘company first’ mentality
• Put hands-on experience to use and work as an individual contributor
• Break down complex issues and communicate in simple terms

Qualifications

• Bachelor’s degree in Business Administration, Marketing or a related field.
• 5+ years of relevant experience of Sales experience – B2B sales is a plus
• Experience managing a team of entry level to senior level Business Development Representatives (BDRs)
• Self-motivated and able to work effectively in a remote environment
• Hands-on experience with Salesforce and Pardot, including dashboards, reporting, workflow alignment, and operational enablement.

Physical Demands: This role requires prolonged periods of sitting and extensive computer use, including frequent use of a keyboard and mouse.

Travel: Up to 30%; to meet with clients on occasion, may include industry conferences and corporate events.

FLSA Status: Exempt

Why Doxim?

Work Environment That Suits You: Our opportunities come in all shapes and sizes; from fully remote, to in-office, to hybrid; across North America, South Africa, and Europe.

Benefits That Fit:

As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.

Growth That Excites:

We are passionate about nurturing talent from within so this won’t be just a job – it will be a journey.

Time Off That Recharges:

Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.

Refer & Reap the Rewards:

Love working at Doxim? When you refer talented people to join us, you’ll earn a bonus through our Employee Referral Program. Great people know great people!

Website - www.doxim.com