Manager, Business Applications

N-able Technologies Ltd.; Ottawa; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Manager of Business Applications, where you will drive strategic initiatives and optimize systems to enhance operational efficiency. This role focuses on creating data-driven solutions while collaborating with diverse teams to support growth. You will lead the development of application strategies aligned with organizational goals, ensuring compliance with security standards. With a hybrid working model that fosters flexibility and trust, this is an exciting opportunity to make a significant impact in a dynamic environment. Embrace the chance to innovate and grow in your career while making a difference!

Benefits

Medical, dental and vision insurance

Generous PTO and observed holidays

Paid Volunteer Days

Pension Plan with company-contribution

Employee Stock Purchase Program

Discounted gym access

Custom learning experience

Hybrid working model

Qualifications

• 3-5 years experience managing business applications or similar roles.
• Proven ability to develop and implement application strategies.

Responsibilities

• Lead development and execution of business application strategies.
• Oversee integration of new application systems to improve user experience.
• Monitor application performance and collaborate with tech teams.

Skills

People Management

Application Strategy Development

Communication Skills

Analytical Skills

Project Management

User Feedback Incorporation

Change Management

Education

Bachelor's degree in Business Administration

Bachelor's degree in IT

Tools

Business Application Tools

Job description

Why N-able

IT doesn’t get better than this! N-able isn’t just another software company – we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference!

N-able is hiring a new Manager, Business Applications ...come join the team!

The Manager, Business Applications plays a crucial role in driving the organization strategic initiatives by overseeing the development and implementation of effective business application solutions. This position is focused on creating and optimizing systems that enhance operational efficiency, streamline processes, and facilitate data-driven decision-making. The Manager, Business Applications identifies opportunities for improvement and innovation, ultimately fostering an environment that supports growth and adaptability in a dynamic market.

What You'll Do

1. Lead the development and execution of business application strategies aligned with organizational goals and market demands.
2. Maintain documentation of workflows and best practices for team consistency.
3. Facilitate training on new applications and tools to enhance functionality.
4. Oversee the integration of new application systems to improve user experience.
5. Collaborate with business analysts to leverage data insights for application development and performance.
6. Ensure compliance with security and regulatory standards in partnership with legal teams.
7. Maintain an organized database of business applications, updating or retiring outdated tools.
8. Troubleshoot user-reported issues to enhance application performance.
9. Support new users with onboarding resources for effective application use.
10. Implement governance policies for access and lifecycle management.
11. Customize application features for improved usability.
12. Monitor application performance and collaborate with tech teams to meet business objectives.
13. Coordinate updates and maintenance to ensure relevance and accuracy.
14. Plan deployment schedules for timely user access.
15. Track and resolve application-related issues promptly.
16. Recommend third-party tools to leadership for efficiency improvements.
17. Enforce security best practices through monitoring and audits.
18. Develop user-specific workflows to enhance collaboration.
19. Assist with third-party application integrations for compatibility.
20. Conduct routine audits to maintain quality across platforms.
21. Stay updated on industry trends in application management.
22. Perform data cleanup to ensure application integrity.
23. Provide ongoing user support and develop tailored solutions for business needs.

What You'll Bring

1. Bachelors degree in Business Administration, IT, or a related field
2. 3-5 years of experience managing business applications or similar roles
3. 3+ years of experience in people management
4. Proven ability to develop and implement application strategies aligned with business goals
5. Strong understanding of user needs and industry trends to ensure application value
6. Excellent communication skills for presenting ideas and strategies clearly
7. Collaborative team player with cross-functional experience
8. Capable of managing multiple projects in a fast-paced environment
9. Detail-oriented, ensuring applications function accurately and meet standards
10. Proficient in business application tools for effective management
11. Strong analytical skills to assess performance and drive improvements
12. Experience maintaining project timelines and deliverables in application management
13. Familiar with change management processes for smooth application updates
14. Ability to gather and incorporate user feedback to enhance solutions
15. Understanding of how business applications support organizational processes

Purple Perks

What do we offer you?

• Medical, dental and vision – for employee, partner, and children!
• Generous PTO and observed holidays
• 2 Paid Volunteer Days per year
• Pension Plan with company-contribution
• Employee Stock Purchase Program
• Discounted gym access at several local facilities
• FuN-raising opportunities as part of our giving program
• N-ablite Learning – custom learning experience as part of our investment in you
• The Way We Work – our hybrid working model based on trust and flexibility

About N-able

At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.

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