Manager, Business Analysis / Technology Consulting

bdo; Toronto; Hybrid; CAD 110,000 - 140,000; Full time

Job summary

BDO Digital is seeking a Manager, Business Analysis / Technology Consulting to join our Consulting team in the GTA with a flexible hybrid work arrangement. The successful candidate will lead client engagements, gather and translate business requirements, support solution delivery, and oversee QA activities across technology projects.

Ideal candidate has strong client-facing skills, project delivery experience, and can guide teams through full software development lifecycle in both agile and

Qualifications

• 7+ years of experience in business analysis, technology consulting, project delivery, or a related role.
• Experience leading business analysis activities on complex technology implementation or software development projects.
• Strong understanding of the full software development lifecycle, including requirements gathering, solution design, development, testing, implementation, and post-go-live support.
• Experience working in both agile and waterfall delivery environments.

Responsibilities

• Lead business analysis activities across technology consulting engagements, including requirements planning, elicitation, documentation, validation, and stakeholder sign-off.

Skills

Business analysis

Technology consulting

Stakeholder management

Leadership

Requirements gathering

Solution design

QA/testing support

Project delivery

Job description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital is looking for a Manager, Business Analysis / Technology Consulting to join our Consulting team in the GTA, with a flexible hybrid work arrangement. The successful candidate will play a key role in leading client engagements, gathering and translating business requirements, supporting solution delivery, and managing quality assurance activities across complex technology projects.

This role is well suited for an experienced Business Analyst or Technology Consulting professional with strong client-facing skills, project delivery experience, and the ability to lead teams through the full software development lifecycle. This role is for an existing vacancy.

Key Responsibilities

• Lead business analysis activities across technology consulting engagements, including requirements planning, elicitation, documentation, validation, and stakeholder sign-off.
• Work closely with clients and internal project teams to understand business needs, define current and future state processes, and identify opportunities to improve efficiency.
• Prepare and contribute to key project artifacts, including business cases, business requirements documents, functional requirements documents, process flows, user stories, use cases, and solution documentation.
• Act as a liaison between business stakeholders, technical teams, developers, QA teams, and project leadership to ensure alignment between business needs and solution delivery.
• Support agile and waterfall project delivery by facilitating backlog planning, feature decomposition, sprint planning, prioritization, and requirements traceability.
• Lead or support quality assurance activities, including test strategy, test planning, test case development, defect management, UAT support, and validation of delivered functionality.
• Identify, assess, and help mitigate project risks, issues, dependencies, and business readiness considerations.
• Provide coaching, mentorship, and day-to-day guidance to business analysts, consultants, and project team members.
• Support business development activities, including effort estimation, resource planning, proposal development, RFP responses, and solution scoping.
• Develop user guides, training materials, and process documentation; deliver training and knowledge transfer sessions to clients and end users.
• Build strong client relationships and contribute to successful delivery across multiple client engagements and industries.
• Participate in talent attraction, team building, hiring, and internal practice development initiatives.

How do we define success for your role?

You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work

You identify, recommend, and are focused on effective service delivery to your clients

You share in an inclusive and engaging work environment that develops, retains and attracts talent

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

You grow your expertise through learning and professional development

Your experience and education

• 7+ years of experience in business analysis, technology consulting, project delivery, or a related role.
• Experience leading business analysis activities on complex technology implementation or software development projects.
• Strong understanding of the full software development lifecycle, including requirements gathering, solution design, development, testing, implementation, and post-go-live support.
• Experience working in both agile and waterfall delivery environments.
• Demonstrated ability to create high-quality project documentation, including BRDs, FRDs, user stories, use cases, process flows, test plans, and training materials.
• Strong stakeholder management skills, with the ability to work effectively with clients, business users, developers, QA teams, project managers, and senior leaders.
• Experience supporting QA, UAT, defect management, and test planning activities.
• Strong analytical, problem-solving, facilitation, and communication skills.
• Experience mentoring or leading business analysts, consultants, or project teams.
• Ability to manage competing priorities across multiple client engagements in a fast‑paced consulting environment.
• Experience supporting proposals, RFP responses, estimates, or business development activities would be considered an asset.
• Relevant certifications such as PMP, ECBA/CBAP, TOGAF, Agile/Scrum, Microsoft Azure Fundame