Manager, B2B E-Commerce Programs

Samsung Electronics Canada, Inc.; Mississauga; Presencial; CAD 100.000 - 138.000; Jornada completa

Descripción de la vacante

Samsung Electronics Canada is seeking a seasoned B2B E-Commerce Manager to drive growth across our B2B channels, collaborating with product, marketing and HR to launch new EPP programs and optimize online performance.

The ideal candidate has 5+ years in eCommerce, business development or B2B sales, with strong Excel skills and ERP familiarity; experience with SAP desirable.

Formación

• Bachelor’s degree in Business/Marketing/Economics or related field.
• 5+ years in eCommerce, business development or B2B roles.
• Strong Excel and data analysis skills.
• ERP experience; SAP desirable.

Responsabilidades

• Identify TAM and target accounts; benchmark competitors and industry trends.
• Support B2B account reps to launch new EPP accounts and programs with partners.
• Develop short- to long-term growth strategy and plans for B2B eCommerce.
• Lead development of unique offerings and projects for EPP accounts.
• Manage and onboard accounts, including contracts, site development and onboarding docs.
• Monitor online performance, provide regular KPI reports and insights.

Conocimientos

eCommerce

Business development

B2B sales

Marketing

Project management

Data analysis

Educación

Bachelor’s degree in Business/Marketing/Economics

Herramientas

MS Office

Excel

PowerPoint

SAP

Descripción del empleo

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada and have a ton of fun then please keep reading! Position Summary: The B2B E-Commerce Manager will be leading the growth of B2B eCommerce. The incumbent must be strategic, logical and detail oriented in nature while being proactive and personable. The ideal candidate should also have experience in eCommerce, with new business development in the B2B space, working with HR departments and setting up new process. In parallel, the incumbent will support divisional ad-hoc requests pertaining to online related activities by working with all levels of the organization to complete the requests on time. The Manager, B2B E Commerce Programs is required to work closely with many key stakeholders across the organization and is also able to work with minimal supervision to manage all required tasks.

Role and Responsibilities

• Market Research: Identify TAM, Potential account list, Competitor and Industry benchmark
• EPP Account development: Support B2B account reps to launch new EPP accounts; Launch new EPP programs with aggregator partners
• EPP Business strategy & Planning: Develop short to long term growth strategy and plans
• Project management: Lead development of unique and differentiated offering projects for EPP accounts
• Account set-up & develop new business: Manage and own an entire account on-boarding process with the support of B2B account reps, including contract negotiation, site development, and on-boarding documentation
• Product lifecycle management: Manage new product launches, EOL models, pricing and promotion on EPP sites
• Manage and develop a promotional plan: Develop promotional calendars and proposals to drive EPP business working with product managers and manage all of the internal approvals
• Work with the marketing and legal teams to develop creatives and legal terms & conditions for offers and promotions with price/promotion manager
• Work with the marketing team and the performance marketing manager to implement the marketing strategy effectively
• Work with EPP partners to communicate promotions and deploy marketing materials
• Work with digital marketing team to execute to maximize sellout with paid/affiliates/CRM marketing
• Monitor and analyze sales trends, traffic, conversion, ROI, areas of improvement, etc. and report on a regular basis
• Perform and assist the operations team on sell-out forecast and site operation monitoring
• Fulfill regular reporting requirements and ad-hoc reports when necessary
• Work with Hybris platform team to manage B2B Contents & accuracy
• Track, summarize and report on online performance (sales, page views, conversion rates, etc.) on a regular basis to evaluate return on investments
• Provide regular and ad-hoc reports to both internal stakeholders and HQ

Skills and Qualifications

Education

A Bachelor’s degree in Business/Marketing/Economics or related field from an accredited college/university or equivalent experience in the retail/consumer electronics industry

Knowledge

MS Office suite required; strong Excel & Power Point skills Knowledge of ERP such as SAP is desirable Strong interpersonal and communication skills (Verbal & Written) Strong data analytical skills; strong financial and business acumen Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines The ability to develop and maintain excellent working relationships with multiple levels within and outside the company The ability to plan, organize and prioritize multiple assignments and projects The ability to work in a team environment to identify and achieve team project goals and results, including the completion of assignments within established time frames

Experience

5+ years in eCommerce, business development and/or B2B sales/marketing experience required Proven track record managing pipeline generation Experience in consumer electronics would be an asset

Salary

The salary range for this role is expected to be between $100,000 to $138,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.

Benefits

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Equal Employment Opportunity

Samsung is an equal employment opportunity employer.

Accommodation and Accessibility

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted. Please note that we reserve the right to remove or modify job postings at any time.

About Samsung

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at (https://news.samsung.com/global/).