Manager, Audit Operations

IATA Consulting; Montreal; On-site; CAD 80,000 - 110,000; Full time

Job summary

IATA Consulting is seeking a Manager, Audit Operations to lead audit processes for airlines globally. The role involves managing audit delivery, providing technical support, and ensuring compliance with safety standards. Candidates should have extensive experience in airline operations and excellent communication skills.

Benefits

Flexible work arrangements

Travel benefits

Family-friendly policies

Equal pay

Day off on your birthday

Qualifications

• 5+ years’ experience in airline operations including safety, auditing, quality control, and compliance.
• Working knowledge of the IOSA Program and ICAO / EASA / FAA requirements.
• Experience as an IOSA Auditor would be an advantage.

Responsibilities

• Manage the delivery of audits as the point-of-contact for audit teams.
• Support airlines throughout their audit process.
• Monitor auditor performance and formally close assigned audits.

Skills

Safety audit principles

Auditing

Quality control

Compliance

Excellent writing skills

Presentation skills

Education

University degree in relevant field

Job description

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

The IATA Operational Safety Audit (IOSA) Program Office is responsible for the implementation and continuous evolution of the IOSA Program worldwide.

The IOSA Program Office is delivering a seamless end-to-end audit process produced in-house. You would be joining a dynamic team of professionals dedicated to making a difference.

We seek a Manager, Audit Operations as a member of the Operations team, reporting to the Senior Manager, Audit Operations.

What your day would be like

Managing the delivery of audits as the point-of-contact for audit teams and the airline being audited; monitoring audit findings, and their closure, to deliver IOSA Audit Reports within clearly defined timelines. In particular, you will :

• Support the airline throughout their audit process and be their main liaison point.
• Provide technical support and briefings to auditors during field-work.
• Through your technical expertise, support airlines in audit follow-up processes by verifying and accepting evidence required for audit closure.
• Monitor auditor performance through review of audit reports and audit deliverables.
• Formally close assigned audits.
• Execute and improve program operations through projects and other activities.

We would love to hear from you if

• you have the following skills, qualifications and experience :
• 5+ years’ experience in airline operations including safety, auditing, quality control and assurance, and compliance.
• Working knowledge of safety audit principles, the IOSA Program, and ICAO / EASA / FAA requirements.
• A university degree in a relevant field, or equivalent experience and qualifications.
• Excellent writing and presentation skills in English are essential. Other languages would be an advantage.
• Experience as an IOSA Auditor would be an advantage.

Travel Required : N

Learn more about IATA’s role in the industry, our benefits, and the team at iata / careers / . We are looking forward to hearing from you!

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