Manager, ATS Learning Development

NAV CANADA; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A national air navigation service provider in Montreal seeks a Training Specialist to develop training procedures and manage courseware development. The ideal candidate will have a Bachelor’s degree in education or a related field and at least 3 years of experience in operational training or management. This hybrid position allows for flexibility and requires strong leadership and project management skills to enhance training services.

Benefits

Challenging, team-oriented work environment

Competitive compensation and flexible benefits

Defined benefit pension plan

Opportunities for growth and development

Flexible work arrangements

Diverse and inclusive workforce

Qualifications

• Expertise in evaluation, adult education, and curriculum development.
• Minimum 3 years in operational training or management.
• Proven ability to lead diverse groups.

Responsibilities

• Develop and maintain procedures for training curriculum.
• Manage a team to develop courseware and simulation materials.
• Collaborate with departments to improve training success rates.

Skills

Excellent communication skills

Leadership and coaching abilities

Project management

Customer service orientation

Education

Bachelor’s degree in education or a related field

Tools

MS Office

Job description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

1. Develop and maintain procedures, processes, and guidelines for training curriculum development and implementation.
2. Manage a team of instructional designers and subject-matter experts to develop localization for courseware and simulation materials, ensuring alignment with national curriculum design and intent.
3. Develop and maintain courses, publish curriculum materials according to policy and guidelines.
4. Provide feedback on ATS curriculum development to adhere to regulatory standards and legal requirements.
5. Develop and maintain quality assurance processes for continuous improvement.
6. Support and build teams, manage resources, and develop budgets for courseware development.
7. Prioritize and motivate staff to meet objectives, ensuring delivery of high-quality training services.
8. Collaborate across departments to provide effective training and improve success rates and costs.
9. Work with leadership from various areas to ensure service excellence and alignment.

What you bring:

• Bachelor’s degree in education or a related field, or equivalent experience, with expertise in evaluation, adult education, training system design, curriculum development, measurement, and testing.

Experience:

• Minimum of 3 years in operational training or management, preferably in simulation or courseware development.
• Experience in curriculum design, evaluation methodologies, and project management.
• Proven ability to lead diverse groups and facilitate collaboration.
• Experience in adult training, technical training program development, and managing training staff.
• Experience in project and financial management, managing multidisciplinary teams, and leading cultural change.

Knowledge:

• Training evaluation and performance metrics.
• Curriculum development and the international air transportation industry.
• Understanding of NAV CANADA’s goals, culture, ethics, and strategic plans.
• Project management, budgeting, and human resources.
• Operational culture within Air Traffic Services and related disciplines.
• Proficiency in MS Office and operational equipment.
• Research methods.

How others describe you:

• Excellent communication skills, both written and verbal.
• Strong presentation, leadership, and coaching abilities.
• Effective project management and problem-solving skills.
• Customer service orientation and negotiation skills.
• Financial acumen related to budgeting and project management.

Working Conditions:

• Hybrid position with at least 3 days on-site per week.
• Occasional travel required.

NAV CANADA values diversity and inclusion. We encourage all qualified candidates to apply, even if they do not meet every requirement. We are committed to providing accommodations during the recruitment process for applicants with disabilities. Successful candidates must meet security requirements and be eligible to work in Canada.

We appreciate your interest; only selected candidates will be contacted for next steps.