Manager, Asset Protection

Bloomingdale's; Woolwich; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an Asset Protection Manager to lead efforts in reducing inventory shortages and enhancing store security. This role involves developing and executing asset protection plans, fostering partnerships with store staff and law enforcement, and ensuring compliance with operational standards. The ideal candidate will bring 3-5 years of experience, strong leadership abilities, and excellent communication skills, all while contributing to a safe and productive environment. Join a passionate team dedicated to making a difference in retail security and loss prevention.

Qualifications

• 3-5 years of direct experience in asset protection or related field.
• Strong interpersonal skills and ability to collaborate with management.

Responsibilities

• Manage and communicate asset protection efforts and strategies.
• Conduct audits and ensure compliance with security standards.
• Lead theft and fraud prevention initiatives.

Skills

Leadership

Supervision

Communication

Risk Management

Investigation Skills

Education

Bachelor's Degree

Equivalent Work Experience

Tools

Physical Security Systems (CCTV, Alarms)

Job description

About:

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's unique in the retail world. Everyone plays a critical role in bringing our mission to life. We value all colleagues' voices and encourage sharing thoughts with leadership. Our team is passionate, driven, entrepreneurial, and collaborative. We embrace diversity and have fun along the way.

Job Overview:

The Asset Protection Manager (APM) supports their assigned store's business plan and the Corporate Asset Protection direction by providing leadership, expertise, and training to reduce inventory shortages and controllable losses. Success requires demonstrating core competencies such as leadership, supervision, partnership development, compliance, safety, and investigation skills.

Essential Functions:

1. Leadership: Manage and communicate the AP/LP efforts and shortage reduction strategies within the store; develop and execute AP plans and programs.
2. Supervision and Development: Enforce company policies, recruit and train asset protection staff, and develop team responsibilities; lead shortage reduction initiatives.
3. Developing Partnerships: Maintain open communication with AP and store staff, central and corporate teams; foster positive relationships.
4. Strategy Execution: Implement store-specific shortage reduction strategies and drive company-wide action plans.
5. Audit and Compliance: Conduct audits for operational and merchandise security standards; work with leadership to meet standards.
6. Risk Management: Identify and communicate risks related to non-compliance with receiving and inventory standards.
7. Support Process Standards: Use support standards to enhance productivity and optimize payroll.
8. Security and Safety: Educate staff on emergency preparedness and physical security; lead safety programs and analyze incidents to prevent recurrence.
9. Theft and Fraud Prevention: Promote theft and fraud mitigation strategies among teams.
10. Policy Enforcement: Administer and enforce AP policies and standards.
11. Investigations: Collaborate with Central AP to investigate and resolve internal theft cases.
12. Reporting: Report non-productive detainments to Trade Area AP or Central AP partners.
13. Administration and Technical Skills: Develop and implement shortage plans; manage investigations; testify in court; handle budgets; manage multiple projects.
14. Networking: Build relationships with law enforcement, mall management, legal counsel, and other retailers.
15. Environment: Ensure a safe environment for customers and staff.

Qualifications and Competencies:

Candidates should have a bachelor's degree or equivalent work experience in a related field, with 3-5 years of direct experience.

Communication Skills:

• Excellent communication skills for conveying site-specific ideas and programs.
• Ability to collaborate with all management levels.
• Strong interpersonal and follow-up skills.

Other Skills:

• Knowledge of physical security systems (alarms, CCTV, EAS, locks).
• Ability to make sound business decisions and implement changes.
• Highly organized with adaptability to changing priorities.
• Team player mentality.

Physical Requirements:

• Walking, standing, communicating, reaching, crouching, ladder climbing.
• Frequent use of computers and handheld equipment.
• Ability to lift/move up to 25 lbs frequently.