Manager Administration

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Requisition ID: 189136
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Nova Scotia
City: Fall River

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores, or another of our banners, but we are all one extended family.

Ready to Make an impact?

Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the store, including file maintenance, receiving, expenses, paperwork, and HR clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

• Create a coaching and development culture for all department employees which embraces a passion for food
• Manage administration personnel by scheduling, recruiting, performance management, and training
• Manage the hiring process for all departments
• Conduct and coordinate new hire orientation/on-boarding process
• Provide guidance through the training process for each department
• Implement training and development programs for all employees
• Manage store operations as required

Customer Offering

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs
• Resolve customer issues

Policy/Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to
• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
• Manage the department budget
• Manage inbound and outbound inventory processes
• Manage total store expenses
• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPIs

Personal/Professional Development

• Thoroughly understand all relevant company programs
• Attend training as required
• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs
• Provide feedback for continuous improvement
• Assist in all store functions as required
• As requested by the company

What you have to offer:

• Above average oral and written communication skills
• Full knowledge of department operations and skills
• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills
• Working knowledge of Kronos and SAP software
• High school Diploma
• Minimum of 18 months of experience in administration/front end

At Sobeys, we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and is designed to help our teammates live better – physically, financially, and emotionally.

The salary range for this position in British Columbia is -. We will consider factors such as your working location, work experience, skills, internal equity, and market conditions to ensure fair and competitive pay.

Our Total Rewards programs for full-time teammates go beyond your paycheck:

• Competitive Benefits Package, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan to help you build and add value to your savings.
• A 10% in-store discount at participating banners and access to other discount programs.
• Learning and Development Resources for professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage.