Manager, Ad Operations

StackAdapt; Toronto; On-site; CAD 127,000 - 175,000; Full time

Benefits offered by this job

Pension savings

Paid time off

Mental health program

Health benefits from day one

WFH reimbursements

WeWork membership

Training & certifications

Parental leave

Team events

Job summary

StackAdapt, a remote-first technology company, seeks a Manager, Ad Operations to lead a team of specialists across programmatic channels. You’ll coach, optimize campaigns, ensure accurate launches, and partner cross-functionally to build scalable workflows for a fast-paced ad tech environment.

Based in Canada/US, this role emphasizes leadership with deep programmatic expertise, continuous improvement, and a strong operational mindset.

Qualifications

• 6+ years in programmatic advertising or related digital media functions.
• Experience leading a team responsible for campaign execution and optimization.
• Hands-on in optimizing or trading programmatic campaigns with analysis and recommendations.
• Strong technical understanding of DSP workflows, pixels, QA, and optimization practices.
• Ability to identify process improvements and implement scalable solutions.
• High curiosity for automation, systems, and operational efficiency.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Lead, coach, and develop a team of Ad Operations Specialists.
• Oversee campaign setup, trafficking, QA, troubleshooting, pacing, and delivery.
• Drive automation-focused operating models and better workflows.
• Coach on pacing analysis, performance troubleshooting, and recommendations.
• Partner with Account Management, Product, and Engineering to improve handoffs and tooling.
• Identify opportunities to streamline processes through templates and SOPs.
• Track performance and workload metrics and report to leadership.

Skills

Programmatic advertising

People management

Campaign optimization

DSP workflows

Process improvement

Automation mindset

Cross-functional collaboration

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.

The Manager, Ad Operations role is a key member of StackAdapt’s Ad Operations team, leading a team of Ad Operations Specialists responsible for campaign setup, QA, troubleshooting, pacing, and optimization support across our programmatic channels. Reporting to the Director of Ad Operations, you’ll help ensure campaigns are launched accurately, delivered effectively, and supported by strong operational processes.

This is an opportunity for someone who enjoys combining people leadership with deep programmatic expertise and a continuous improvement mindset. As the team continues to evolve from manual campaign execution toward a more automated and optimization-focused model, you’ll help coach the team, improve workflows, and partner cross-functionally to build more scalable ways of working.

StackAdapt is a remote-first company and we are open to candidates located anywhere in Canada and the US for this position.

What You’ll Be Doing:

• Leading, coaching, and developing a team of Ad Operations Specialists, fostering accountability, curiosity, and continuous learning
• Overseeing campaign setup, trafficking, QA, troubleshooting, pacing, and delivery across StackAdapt’s programmatic channels
• Supporting the team’s evolution toward a more automated and optimization-focused operating model
• Coaching specialists on campaign optimization support, including pacing analysis, performance troubleshooting, and actionable recommendations
• Partnering with Account Management, Account Executives, Client Partnerships, Product, and Engineering to improve workflows, handoffs, tooling, and campaign outcomes
• Identifying opportunities to streamline processes through automation, templates, SOPs, and scalable operating practices
• Tracking team performance, workload, quality, and operational metrics to identify gaps and share recommendations with leadership

What You’ll Bring to the Table:

• 6+ years of experience in programmatic advertising, campaign management, ad operations, or a related digital media function
• Direct people management experience, ideally leading a team responsible for campaign execution, optimization, trading, or technical campaign support
• Hands‑on experience optimizing or trading programmatic campaigns, including pacing, performance analysis, troubleshooting, and recommendation‑building
• Strong technical understanding of the programmatic ecosystem, including DSP workflows, campaign setup, bidding dynamics, pixels, QA, and optimization best practices
• Demonstrated ability to identify process improvements and help implement scalable solutions across teams
• A high‑curiosity mindset with an interest in automation, systems, operational efficiency, and the continued evolution of programmatic advertising
• Strong communication skills, accountability, and the ability to collaborate effectively with cross‑functional partners

The compensation range listed for this role reflects the expected base salary for candidates located in the posting country based on a global rate. It is informed by market data and the approved budget for this position. StackAdapt maintains different compensation ranges for roles across other countries and regions, and final offers will be aligned to the candidate’s current location. We do not ask candidates about current or prior salary history, and we will not use such information, if volunteered, in setting an offer. This range represents base salary only. Depending on the role, candidates may also be eligible for additional compensation such as annual bonuses, commissions, equity awards, and a comprehensive benefits package. Factors Influencing Final Compensation: The final compensation offer will be determined by a variety of factors, which may include, but are not limited to: the candidate's specific experience, technical skills, knowledge, abilities, and relevant education, licensure, and certifications. Other business factors, such as organizational needs and budget alignment, may also be considered in the final offer.

Base Salary Band: $127,059 CAD - $174,706 CAD

StackAdapter's Enjoy:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!

Please note: Benefits and perks may vary depending on your country of employment and the nature of your engagement. In locations where StackAdapt does not have a legal entity, employment and benefits are administered in accordance with local regulations and partner policies.

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability, superpower status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

We use artificial intelligence (AI) to streamline the resume reviews of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions.

About StackAdaptWe've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:G2 Top Software for 2026
2026 Best Workplaces™ for Young Talent and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising2026 Winner in the (CTV/OTT) Product/Platform category for the 2026 ADWEEK Tech Stack AwardsTo learn more about our privacy practices, please see our Privacy Policy.