Manager, Academic Programs and Student Services

University of Alberta; Edmonton; On-site; CAD 90,000 - 120,000; Full time

Job summary

University of Alberta is seeking a Manager, Academic Programs & Student Services to provide strategic and operational leadership for the Faculty's academic program administration and student services functions.

The role integrates undergraduate, graduate and post-professional programs, ensuring alignment with policies, accreditation standards and regulatory requirements while delivering a high-quality experience for students, faculty and staff.

Responsibilities

• Provide strategic and operational leadership for the Faculty's academic program administration and student services functions.
• Plan, deliver, integrate and continuously improve administrative services supporting undergraduate, graduate and post-professional programs, aligning with Faculty priorities and accreditation requirements.
• Lead a multidisciplinary administrative team responsible for academic program operations, student services, and curriculum administration.
• Collaborate with the Dean's Office, Associate Deans, academic leaders, faculty, and central service partners to ensure efficient, responsive and high-quality operations.

Job description

This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

This position has an appointment length of2 years.

Location - This role is hybrid with a mix of remote and in-person work at North Campus Edmonton.

Reporting to the Faculty General Manager, the Manager, Academic Programs & Student Services provides strategic and operational leadership for the Faculty's academic program administration and student services functions. The position is responsible for the effective planning, delivery, integration and continuous improvement of administrative services that support the undergraduate, graduate and post-professional programs, while ensuring alignment with Faculty priorities, University policies, accreditation requirements and applicable regulatory standards.

The Manager leads a multidisciplinary administrative team responsible for academic program operations, student services, curriculum administration, experiential education support and related academic processes. Working collaboratively with the Dean's Office, Associate Deans, academic leaders, faculty members and central service partners, the position ensures administrative systems, processes and resources effectively support the Faculty's teaching mission and provide a high-quality experience for students, faculty and staff.

The Manager provides leadership in organizational planning, resource allocation, process improvement, policy implementation and service delivery, while fostering collaboration across functional areas to ensure efficient, responsive and sustainable operations.