Manager, 50 / 50 Program 2025

The EX; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A community-focused charity in Toronto seeks a Manager for their Grand CNE 50/50 Program. This role involves overseeing the fundraiser's operations, training staff, and ensuring compliance with all requirements. Ideal candidates should have strong leadership and customer service skills, with the ability to work flexible hours including weekends. A valid Ontario G license is required for operating on-site vehicles.

Qualifications

• Previous experience in 50/50 or ticket sales at large events.
• Must be 18 years or older.
• Available for flexible hours including evenings and weekends.

Responsibilities

• Manage overall operation of the 50/50 fundraiser.
• Train staff and ensure compliance with AGCO requirements.
• Motivate and monitor staff performance.

Skills

Leadership and supervisory skills

Excellent verbal communication

Customer service skills

Organizational skills

Ability to motivate others

Tools

Microsoft Office

Mobile devices troubleshooting

Job description

CNE - Toronto, Ontario

Contract Position : August 11th until September 3rd

About the CNE Foundation

The Canadian National Exhibition Foundation is a public foundation and registered charity. The philanthropic arm of the Canadian National Exhibition Association, we support programs that extend the community spirit and legacy of the CNEA to create meaningful opportunities and lasting benefits for those we serve. To learn more about the CNE Foundation and our programs, please visit : cnefoundation.com

About the Grand CNE 50 / 50 Program

Each year, the CNE Foundation strives to raise essential funds that are vital for sustaining and growing our charitable programs. The CNE community’s compassionate support of our 50 / 50 fundraiser during the Ex enables initiatives that make a meaningful impact throughout the year and collectively help uplift the community we serve.

Tickets for our Grand CNE 50 / 50 raffle are sold online ahead of the CNE event, and online and in-person during the CNE. The raffle is licensed by the Alcohol and Gaming Commission of Ontario (AGCO). Every raffle ticket purchased supports CNE Foundation community and youth programs.

During each day of the event, Sales Ambassadors will sell raffle tickets from the four Grand CNE 50 / 50 outdoor activations situated throughout the CNE site or by roaming in assigned areas on the grounds.

About the Grand CNE 50 / 50 Program

Reporting to the CNE Foundation Executive Director, the Manager, 50 / 50 Program will manage the Foundation’s Grand CNE 50 / 50 fundraiser, including the supervision of Assistant Managers and Sales Ambassadors, 50 / 50 Program.

Responsibilities :

• Manage the on-site operation of the CNE Foundation’s Grand CNE 50 / 50 fundraiser
• Assist the Executive Director with move-in and move-out of the fundraiser prior to and following the 2025 CNE; liaise with operations department and trades during set-up (labour, electricians, etc.)
• Support the Human Resources team and electronic raffle supplier with staff training
• Ensure that sales, cash handling and other procedures are being followed, and that AGCO charity lottery requirements are being met
• Encourage and motivate staff in order to maximize raffle proceeds in support of the Foundation’s charitable programs
• Ensure that Sales Ambassadors are proactively interacting with CNE visitors and communicating CNE Foundation messaging
• Monitor overall fundraiser performance and work with Assistant Managers to identify any potential coaching opportunities
• Ensure established internal controls are maintained
• Ensure safekeeping of 50 / 50 mobile devices
• Oversee shift sign in / out and staff hours tracking and reporting
• Prepare daily sales and staff hours reports
• Monitor staff performance and complete end-of-season performance reviews
• Monitor selling locations to ensure opening and closing duties are completed and that the locations remain neat and presentable throughout the day
• Provide support with customer inquiries or issue resolution as needed
• Other duties as assigned

Qualifications and Requirements :

Previous 50 / 50 and / or ticket sales experience at a large-scale event

Demonstrated ability to supervise and motivate others

Excellent verbal communication and customer service skills

Reliable, enthusiastic, friendly and self-motivated

Previous cash handling and payment card transaction processing experience

Strong organizational skills

Proficient with computers and desktop applications, including Microsoft Office, as well as mobile devices, with the ability to troubleshoot

Must be 18 years of age or older

Available to work flexible hours, evenings and weekends for the duration of the 2025 CNE (August 15 to September 1)

Availability to work five to six days per week during CNE required

Available to attend a full-day mandatory training session on Tuesday, August 5 at the CNE grounds

Valid Ontario G license required in order to operate on-site golf cart

Special Conditions :

Ability to work outdoors for extended periods and in all weather conditions (sun, heat, wind, cold, rain)

Ability to lift boxes / items up to 25 lbs

Required to dress in appropriate uniform

Learned and Developed Skills :

Leadership and supervisory skills

Ability to think critically in fast-past environment

Time management and organizational skills

Accountability

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