Manager

Maxine's Cafe & Bar; Vancouver; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic Manager for its vibrant café and bar. This role is perfect for someone with a passion for leadership and exceptional customer service skills. You will foster a collaborative culture, oversee daily operations, and ensure that every guest enjoys a memorable dining experience. Your entrepreneurial mindset will drive sales and motivate staff, while your commitment to quality will uphold the establishment's high standards. Join this exciting opportunity to make a significant impact in a thriving environment where your leadership can shine.

Qualifications

• Proven management experience in the restaurant industry.
• Strong focus on customer service and team development.

Responsibilities

• Oversee daily operations to ensure high-quality dining experiences.
• Drive sales and manage team performance effectively.

Skills

Team Leadership

Customer Service

Sales Strategy

Coaching and Training

Interpersonal Skills

Problem Solving

Education

Post-secondary degree in business management or hospitality

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

POS systems

Job description

Wentworth Hospitality Group (Amacon’s hospitality division) is looking for an engaging leader for the Manager position at Maxine’s Café & Bar! If you have an ‘Anything is Possible’ mindset and an entrepreneurial outlook in pursuit of sales, this could be your next career move.

The Manager will create a culture of collaboration and personal development as they oversee daily operations to deliver a high-quality dining experience. Responsibilities include directing workflow, educating, and assisting staff, and ensuring quality goals to ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and excellent guest-service standards.

Leads by living into our Vision, Mission & Values.

Management skills and experience in the front of the house are required to oversee the dining room, check-in with guests, manage the team, and ensure company policies and industry standards are followed. In addition to maintaining our vision by adhering to our values and management principles, this position must provide the highest level of service to our guests. Reports to the General Manager and works closely with the Executive Chef and Chef de Cuisine.

Position Responsibilities

People

1. Passionate and engaging team leader that recognizes and motivates staff to accept personal responsibility and accountability
2. Demonstrate honesty, integrity, and leadership skills while prioritizing development, training, and coaching
3. Promote a positive team culture while maintaining proper procedures, operating standards, and proper dress code
4. Exemplify excellent customer service, create an upbeat environment for customers, and display leadership in guest hospitality

Profit & Sales

1. Drive sales, support team members with new opportunities and strategies for increasing the cheque average
2. Assist in budgetary controls and price inventory to reduce expenses
3. Influence and find compelling ways for our businesses to reduce costs and improve systems
4. Teach, influence, follow up, and ensure all profit systems and reporting is in place

Qualifications

1. Education: A post-secondary degree ideally in business management or hospitality
2. Experience: Prior experience in the restaurant industry with proven management and coaching skills
3. Ability to work varied hours
4. Knowledge about driving sales and meeting financial goals
5. Excellent interpersonal skills with guests and employees
6. Customer service focus and quality oriented
7. High energy level, with a tolerance for stressful situations
8. Able to successfully coach and manage people
9. Driven toward personal development
10. Computer Skills: Good knowledge of Word, Excel, Outlook, and POS systems