Manager

Konrad; Toronto; On-site; CAD 120,000 - 140,000; Full time

Benefits offered by this job

Comprehensive Health & Wellness

Socials, Outings & Retreats

Retirement Planning

Parental Leave Program

Annual tech & travel allowance

Culture of Learning & Development

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Job summary

Konrad in Toronto is seeking a Manager to lead strategy, design thinking, and technology delivery engagements across cross-functional teams. You will mentor consultants, manage client expectations, and drive end-to-end programs from inception through delivery.

You bring 5+ years of managerial consulting experience, strong relationship skills, and a track record of delivering complex projects for diverse industries, with a focus on AI-enabled solutions and digital transformation.

Qualifications

• Minimum 5+ years of relevant experience in management consulting, design or technology delivery.
• Excellent experience in leading management consulting, strategy, design, and technology teams.
• Excellent relationship building skills with the ability to influence others.
• Deep understanding of complex management, business, and finance processes across verticals.
• Strong organizational, written, and verbal communication skills with problem-solving ability.
• Proven history of leading multiple large and complex programs simultaneously.

Responsibilities

• Engagement processes including strategy, scope, timelines, resourcing, risk management.
• Manage cross-functional teams to meet project and program vision.
• Be a day-to-day client contact, managing expectations and independently resolving issues.
• Proactively identify opportunities for improvement and growth.
• Strategize and create software solutions for diverse clients and verticals.
• Lead UX thinking workshops with clients to capture requirements.
• Identify opportunities for business development with existing clients.
• Interpret client challenges and mentor design/tech teams to deliver elegant experiences.
• Be a design and technology thought leader on trends.
• Mentor other team members to grow capabilities.

Skills

Team leadership

Strategy & design thinking

Client relationship management

Cross-functional collaboration

Mentoring

Tools

Project management

Job description

Who We Are

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

As a Manager, you have a successful career in digital and have managed cross-functional teams of consultants, designers, and software developers. In your career you have successfully led large, complex projects and programs from inception through to completion.

You are primarily responsible for leading strategy and management consulting engagements as well as design and technology delivery engagements. Additionally, you will be managing client expectations and ensuring that delivery meets our client’s needs. You lead the team by example, being responsible for the full project lifecycle in collaboration with Konrad’s senior leadership.

As a senior member of the team, you have previously worked with clients and projects of various size and complexity. You will leverage your past experience and Konrad’s Strategy and Design Thinking Process to solve complex business problems and help guide our clients through early brainstorming, the creation of impactful end-to-end customer experiences, including leveraging the potential of AI. The ideal candidate will bring to the table a demonstrable experience in leading medium and large teams and mentoring junior team members.

What You’ll Do

• You will be responsible for engagement processes including, but not limited to, strategy and design thinking, project scope, timelines, organization, resourcing, implementation, and risk management
• Manage cross-functional teams to ensure the team understands and meets the project and/or program vision
• Be a day-to-day point of contact for clients, managing their expectations and implementing resolution of project and/or program level issues independently
• Proactively and independently look to solve problems and identify opportunities for improvement
• You will use your experience to strategize and create software solutions for a variety of clients and verticals
• Lead user experience design thinking workshops with our clients
• Identify opportunities for business development and growing our business with existing clients that you work with
• Play a lead role in understanding and interpreting our clients business challenges and goals and working with our design and technology teams to deliver elegant user experiences
• Be a design and technology thought leader on existing and emerging technology trends
• Be a mentor to other members of the team

Qualifications

• Minimum 5+ years of relevant experience
• Excellent experience in leading management consulting, strategy, design, and technology teams
• Excellent relationship building skills with the ability to influence others
• A clear understanding of complex management, business, and finance processes from a variety of verticals
• Excellent organizational, written, and verbal communication skills with strong problem-solving ability
• Strong track record in liaising with and collaborating with clients from diverse industries
• Proven history of leading multiple large and complex programs simultaneously
• A deep understanding of existing and emerging design, project management processes, and technology
• Experience in mentoring and growing other team members

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Annual tech & travel allowance
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

Bonus Points

Have you taken any courses at BrainStation? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $120,000 to $140,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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