Program Manager

Konrad; Toronto; Hybrid; CAD 100,000 - 115,000; Full time

Benefits offered by this job

Socials, Outings & Retreats

Retirement Planning

Parental Leave Program

Culture of Learning & Development

Flexible Working Hours

Work from Home Flexibility

Service Recognition Programs

Job summary

Konrad, a next generation digital consultancy, is seeking a Senior Specialist, Digital who will act as a Program Manager guiding multi-stream client engagements from strategy through delivery. You will align client goals with cross-functional teams across Strategy, UX Design and Technology to produce integrated digital solutions.

You will lead programs, manage budgets and resources, communicate with senior stakeholders, and drive governance and continuous improvement across portfolios.

Qualifications

• Minimum 5+ years of project or program management experience in a digital agency or consulting environment.
• Proven success managing large-scale, cross-functional digital programs across design and technology.
• Strong mastery of project management and portfolio management best practices.
• Proven ability to manage budgets, resources, and program scope effectively.
• Excellent written and verbal communication with executive stakeholders.

Responsibilities

• Lead and manage complex, multi-stream digital programs delivering integrated solutions.
• Own program lifecycle with roadmapping, resourcing, financial oversight and scope management.
• Drive delivery excellence across Strategy, UX Design, and Technology teams.
• Act as strategic point of contact for senior client stakeholders and governance.
• Identify risks and develop mitigation strategies to keep programs on track.
• Translate business challenges into actionable, multi-phase roadmaps.
• Facilitate executive workshops and portfolio planning sessions.
• Oversee presentation structure and client-facing program reports.

Skills

Program management

Portfolio management

Budget management

Executive stakeholder management

Cross-functional leadership

Digital transformation

Strategy

UX & Tech collaboration

Communication

Leadership

Tools

PM methodologies

Job description

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

About The Role

This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital products and experiences, while driving alignment between client business goals and cross-functional project teams.

You are a strategic thinker with a high capacity for navigating ambiguity. You bring a strong ability to manage portfolios of projects, oversee large-scale budgets, and mitigate risks across multiple workstreams while ensuring high-quality, on-time delivery. You are comfortable advising senior client stakeholders and are motivated to elevate both your team’s delivery performance and your consulting expertise.

In this high-impact role, you will lead the evolution of client engagements, guiding programs from initial strategy and discovery through to successful delivery, while contributing to broader digital consulting initiatives including organizational transformation, portfolio management, and process governance.

What You'll Do

• Lead and manage complex, multi-stream digital programs, ensuring the successful delivery of integrated digital solutions
• Own the program lifecycle, including high-level roadmapping, resourcing strategies, financial oversight, and scope management across multiple workstreams
• Drive delivery excellence across cross-functional teams (Strategy, UX Design, and Technology), fostering collaboration and removing high-level blockers
• Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
• Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
• Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
• Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
• Oversee the structure of presentations, program reports, and other key client-facing deliverables

Qualifications

• Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
• Proven success managing large-scale, cross-functional digital programs (design and/or technology)
• Strong mastery of project management methodologies and portfolio management best practices
• Proven ability to manage complex budgets, resource allocation, and program scope effectively
• Strong track record in executive-level communication and stakeholder management
• A demonstrable passion for digital transformation, user experience, and modern technology
• Excellent written and verbal communication skills
• Exceptional organizational skills with a keen eye for high-level detail
• Strong analytical mindset and ability to make data-driven strategic decisions
• Self-motivated leader with a desire to foster high-performing teams
• Ability to work collaboratively across diverse teams and independently
• Confident in presenting and leading executive-level discussions

Perks and Benefits

• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

Bonus Points

Have you taken any courses at BrainStation ? A lot of our design and development best practices and processes are taught during our courses - make sure to highlight this experience in your cover letter if you have!

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $100,000 to $115,000. This is an estimate and a compensation offer will vary based on applicant’s education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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