Manager

Qualicum Beach Cafe; Qualicum Beach; On-site; CAD 50,000 - 70,000; Full time

Job summary

An upscale casual restaurant in Qualicum Beach is seeking a passionate Restaurant Manager. The ideal candidate should have over 3 years of management experience, strong wine knowledge, and a commitment to delivering excellent guest service. Responsibilities include overseeing daily operations, leading a team, and ensuring a memorable dining experience. Competitive compensation includes gratuities, benefits, and opportunities for career growth.

Benefits

Competitive package with gratuities

Benefits and bonuses

Staff discounts

Qualifications

• 3+ years of management experience in a similar role.
• Demonstrates honesty, openness and kindness.
• Strong organization skills under pressure.

Responsibilities

• Deliver excellent and engaging guest service.
• Manage daily operations for smooth shifts.
• Oversee and develop multiple hourly personnel.
• Handle all guest interactions professionally.

Skills

Wine knowledge

Guest service

Leadership

Problem solving

Inventory control

Education

Serving it Right Certification

WSET Level 2+

Job description

Who We Are

Welcome to the Qualicum Beach Cafe, a true west coast hospitality experience with an ocean view! We are a growing company and excited to be in one of the most spectacular restaurant locations on Vancouver Island. We are an upscale casual restaurant that focuses on seafood with a hint of Italian influence. We have an extensive wine and cocktail program to compliment every dining experience for our guests. We strive to deliver luxury service for our guests from the moment they arrive, to the end of their meal, we want their time with us to be memorable.

The Role

We are looking for a restaurant leader to join our energetic and dynamic team. Our ideal candidate will have a sincere passion for hospitality, true guest connection, leadership experience and strong knowledge of wine, beer and cocktails. We are looking for an ambitious manager that leads the team with grace, kindness and skill. They will oversee the service of the floor to ensure the restaurant enhances and maximizes each guest experience from beginning to end.

What You’ll Do

Deliver excellent and engaging guest service, creating a memorable dining experience for each and every guest

Manage the day-to-day operations to ensure a smooth and successful shift for the restaurant

Assist guests regarding menu items in an informative and helpful way

Order and settle bills to various payment media, including managerial functions such as voids, QSA etc.

Follow restaurant policies, procedures and service standards, lead the team to be accountable to follow our operational policies

Have full knowledge of all menus and promotions

Follow and lead the team with all safety and sanitation policies when handling food and beverage

Handle all guest interactions with the utmost respect and professionalism

Oversee and develop multiple hourly personnel of varying positions

Help with onboarding and training of new team members

Controlling inventory and overseeing ordering procedures

Ensuring cost control procedures are adhered to

Closing/Opening procedures

Creating marketing and sales initiatives

Other duties as assigned

Our Ideal Candidate

3+ years of management experience in a similar role and/or establishment and is looking to grow their career

Demonstrates honesty, openness and kindness

Friendly and outgoing, positive attitude and energy at all times

Self-motivated learner, goal orientated

Strong organization skill, able to work calmly and effectively under pressure

Set an example for a respectful, collaborative team while demonstrating appropriate working behaviors

Problem solving abilities and efficient conflict resolution

Strong wine knowledge and fine-dining experience

WSET Level 2+ and/or equivalent is an asset

Required: Serving it Right Certification

What We Offer

Competitive package includes with gratuities, benefits, bonus and staff discounts

A strong culture of team work, culture and a fun and fast-paced work environment

Opportunities to grow your career alongside our expert leaders in hospitality

If this sounds like the role for you, please submit your resume and cover letter.

We look forward to meeting you!