Manager

Desjardins; Kirkland; On-site; CAD 95,000 - 135,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Defined benefit pension

Group insurance with telemedicine

Health and wellness reimbursement

Telework equipment

Job summary

Desjardins is seeking an AS Manager to lead a large subset of sales or operations activities and support a specialized service area. You will administer the group’s service offer, craft and execute the business plan, and oversee performance to satisfy members and clients.

You will develop talent, drive results, and promote the cooperative values while coordinating with other units. The role requires French in Quebec postings and strong English skills for cross-border collaboration.

Qualifications

• Bachelor’s degree required.
• Minimum of eight years of relevant experience.
• Other combinations of qualifications and relevant experience may be considered.
• Knowledge of French is required (Quebec postings).
• Intermediate English due to duties/tools or interactions with English-speaking partners, members and/or clients.
• Advanced proficiency of English, both oral and written.

Responsibilities

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives.
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context.
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values.
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction.
• Support the administrative unit’s action plan by successfully managing individual and team performance.
• Continuously improve the management of processes under your responsibility.
• Promote Desjardins Group’s cooperative values.
• Represent the organization and conduct business intelligence.

Skills

Action oriented

Customer Focus

Decision quality

Develops talent

Drive results

Engagement

Nimble learning

Teams

Education

Bachelor’s degree in a related field

Job description

AS Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative department’s strategic orientations. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives
• Develop, implement and track the unit’s action plan, ensuring alignment with the organization’s strategic orientations and other administrative units, in a performance management context
• Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
• Define and ensure the implementation of activities related to the unit’s services and ensure entrusted projects are carried through so as to maximize targeted business results and ensure member and client satisfaction
• Support the administrative unit’s action plan by successfully managing individual and team performance
• Continuously improve the management of processes under your responsibility
• Promote Desjardins Group’s cooperative values
• Represent the organization and conduct business intelligence.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor’s degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of French is required for positions in Quebec (Poste hors QC ET QC)
• Intermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
• Advanced proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management (FG)

Unposting Date

2026-10-6