Management - Manager Store II

Sobeys; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sobeys Store Manager in Toronto area leads all facets of store operations, from merchandising and inventory management to employee engagement and customer relations. The role drives strategic execution tailored to the local market, while pursuing budgeted financial results.

In this position you’ll coach the store team, oversee talent management, and ensure OH&S and food safety compliance. You’ll collaborate with local partners to host events and deliver outstanding shopping experiences that

Responsibilities

• Create a coaching and development culture for all store employees which embraces a passion for food
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
• Ensure the communication of operational requirements/ changes and store vision to total store
• Understand and respond to local market needs and competition
• Ensure superior execution of the retail program and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations daily for all staff
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions as required
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
• Participate with local store marketing to identify and capitalize on opportunities within store/ market
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s Provides direction and leadership for store where volume is $10M in annual sales or higher
• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends
• Be known as the “employer of choice” by actively supporting an environment of employee engagement
• Order equipment
• Coordinate maintenance of store equipment and repairs

Job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.

What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family.

Ready to start fresh?

The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Manager will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.

Here’s Where You’ll Have An Impact

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for food
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
• Ensure the communication of operational requirements/ changes and store vision to total store

Customer Offering

• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations daily for all staff
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions as required

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Participate with local store marketing to identify and capitalize on opportunities within store/ market
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s Provides direction and leadership for store where volume is $10M in annual sales or higher

Personal/ Professional Development

• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Order equipment
• Coordinate maintenance of store equipment and repairs