Management Assistant, Airport Operations

Management Assistant, Airport Operations

Job Category: Airport Operations

Requisition Number: MANAG003855

Posted: April 15, 2025

Job Type: Full-Time

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Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
• Comprehensive and highly competitive healthcare and benefit coverage including RRSP plans with company match.
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.

What can you expect from this position?

Reporting to the Director, Aviation Safety Regulations & Performance, the Management Assistant is responsible for providing administrative support to the Directors and their management teams. You will be responsible for the day to day management of the office such as administrative support, calendar management, records management and financial processes and reporting for the department. You have excellent communication skills, time management and organization skills, and understand the need for tact and discretion when handling confidential material. You are able to respond to conflicting demands and prioritize accordingly.

As Management Assistant, you will:

• Evaluate office procedures with a focus on innovation and continuous improvement, recommending and implementing enhancements where needed.
• Manage schedules and coordinate departmental meetings, special events, off sites, etc. by ensuring appropriate set-up/logistics of facilities, booking meeting rooms, sending invitations and notices to attendees, arranging catering, preparing agendas, presentations, minutes, and ensuring action items are followed up on.
• Provide financial assistance, support financial tasks such as budgeting, expense tracking, and invoice processing.
• Coordinate projects, assist with various projects, from event planning to contract management.
• Prepare and process requisitions, releases, payment of invoices, preparation of expense reports and monthly tracking of operating expenses.
• Establish and maintain working relationships with key stakeholders, both internal and external.
• Respond to internal and external requests for assistance, directing inquiries as appropriate; and be the ambassador for the department for employees, leaders, vendors and other external stakeholders to support consistency across the organization.
• Maintain departmental records using SharePoint and other records retention systems and processes in accordance to company policy to ensure files and records are easy to access and organized.

This is the role for you, if you have:

• Completion of secondary school or combination of relevant education and/or experience.
• 3 years’ office administration experience, providing administrative support in a senior level office.
• Demonstrated experience working in a customer-centric environment.
• Ability to obtain and retain Transportation Security Clearance.

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.